7:00 AM – 6:00 PM
Registration & Member Voting
1:00 PM – 6:00 PM
Registration & Member VotingLocation:Music City Center, Exhibit Hall A
8:00 AM – 12:00 PM
APCO Chapter President to President Meeting (Invitation Only)
8:00 AM – 12:00 PM
APCO Chapter President to President Meeting (Invitation Only)
Location:Omni Nashville, Cumberland 5-6
8:00 AM – 12:00 PM
APCO Chapter President to President Meeting Breakout Room (Invitation Only)
8:00 AM – 12:00 PM
APCO Chapter President to President Meeting Breakout Room (Invitation Only)
Location:Omni Nashville, Cumberland 4
8:00 AM – 5:00 PM
Cybersecurity Fundamentals for the ECC
8:00 AM – 5:00 PM
Cybersecurity Fundamentals for the ECC
Location:Omni Nashville, Broadway Ballroom A
12:00 PM – 2:00 PM
Committee Leadership Summit (Invitation Only)
12:00 PM – 2:00 PM
Committee Leadership Summit (Invitation Only)
Location:Omni Nashville, Broadway Ballroom G-H
1:00 PM – 5:00 PM
APCO Store
1:00 PM – 5:00 PM
APCO Store
Location:Music City Center, Level 3 Lobby
2:00 PM – 3:00 PM
Committee Member and Chair Recognition: A Celebration of Your Service (Invitation Only)
2:00 PM – 3:00 PM
Committee Member and Chair Recognition: A Celebration of Your Service (Invitation Only)
Location:Omni Nashville, Broadway Ballroom F
2:00 PM – 4:00 PM
Community Service Project
2:00 PM – 4:00 PM
Community Service Project
Location:Music City Center, Level 2 Parking Entrance
3:00 PM – 4:00 PM
Awards Committee Meeting
3:00 PM – 4:00 PM
Awards Committee Meeting
Location:Omni Nashville, Mockingbird 4
3:00 PM – 4:00 PM
Bylaws Committee Meeting
3:00 PM – 4:00 PM
Bylaws Committee Meeting
Location:Omni Nashville, Mockingbird 2
3:00 PM – 4:00 PM
Cybersecurity Committee Meeting
3:00 PM – 4:00 PM
Cybersecurity Committee Meeting
Location:Omni Nashville, Cumberland 3
3:00 PM – 4:00 PM
Health and Wellness Committee Meeting
3:00 PM – 4:00 PM
Health and Wellness Committee Meeting
Location:Omni Nashville, Mockingbird 1
3:00 PM – 4:00 PM
Military Employment Committee Meeting
3:00 PM – 4:00 PM
Military Employment Committee Meeting
Location:Omni Nashville, Mockingbird 3
3:00 PM – 5:00 PM
Agency Training Program Certification Committee Member Training
3:00 PM – 5:00 PM
Agency Training Program Certification Committee Member Training
Location:Omni Nashville, Music Row 6
3:00 PM – 5:00 PM
CEC Meeting & Host Committee Orientation
3:00 PM – 5:00 PM
CEC Meeting & Host Committee Orientation
Location:Omni Nashville, Music Row 4
4:00 PM – 5:00 PM
Historical Committee Meeting
4:00 PM – 5:00 PM
Historical Committee Meeting
Location:Omni Nashville, Mockingbird 3
4:00 PM – 5:00 PM
Member Chapter Services Committee Meeting
4:00 PM – 5:00 PM
Member Chapter Services Committee Meeting
Location:Omni Nashville, Mockingbird 1
4:00 PM – 5:00 PM
Professional Development Events Committee Meeting
4:00 PM – 5:00 PM
Professional Development Events Committee Meeting
Location:Omni Nashville, Mockingbird 2
4:00 PM – 5:00 PM
Staffing Task Force Meeting
4:00 PM – 5:00 PM
Staffing Task Force Meeting
Location:Omni Nashville, Mockingbird 4
4:00 PM – 6:00 PM
ECC Tour: Vanderbilt LifeFlight Tour
4:00 PM – 6:00 PM
ECC Tour: Vanderbilt LifeFlight Tour
Location:Music City Center, Level 2 Parking Entrance
7:00 AM – 8:00 AM
Run/Walk Tour of Nashville – State Capital & Bicentennial Park
7:00 AM – 8:00 AM
Run/Walk Tour of Nashville – State Capital & Bicentennial Park
Location:Music City Center, Marty Dickens Terrace
7:00 AM – 6:00 PM
Registration & Member Voting
7:30 AM – 5:00 PM
Registration & Member VotingLocation:Music City Center, Exhibit Hall A
8:00 AM – 11:00 AM
Chapter Leaders Training
8:00 AM – 11:00 AM
Chapter Leaders Training
Location:Music City Center, 201
8:00 AM – 11:00 AM
Institute Adcom Meeting
8:00 AM – 11:00 AM
Institute Adcom Meeting
Location:Omni Nashville, Gibson Boardroom
8:00 AM – 12:00 PM
AFC Adcom Meeting
8:00 AM – 12:00 PM
AFC Adcom Meeting
Location:Omni Nashville, Old Hickory
8:00 AM – 12:00 PM
APCO Editorial Committee Meeting
8:00 AM – 12:00 PM
APCO Editorial Committee Meeting
Location:Omni Nashville, Broadway Ballroom K
8:00 AM – 4:00 PM
APCO Store
8:00 AM – 4:00 PM
APCO Store
Location:Music City Center, Level 3 Lobby
8:00 AM – 5:00 PM
Quiet Room
8:00 AM – 5:00 PM
Quiet Room
Location:Music City Center, 213
8:45 AM – 9:15 AM
Think Tank: Be the Solution, or Be the Problem
8:45 AM – 9:15 AM
Think Tank: Be the Solution, or Be the Problem Location:Music City Center, Level 2 Foyer
Jason Nettles, MS ENP CMCP ### 2032982###Presenter#########Presenter:
### 9:00 AM – 10:00 AM
Access to Critical Law Enforcement Datasets
9:00 AM – 10:00 AM
Access to Critical Law Enforcement DatasetsLocation:Music City Center, 101 D-EMain Presenter: – First Responder Network Authority
Co-Presenter: – FirstNet Program at AT&T
Co-Presenter: – Alexandria Department of Emergency and Customer Communications
Co-Presenter: – FBI CJIS
FirstNet: Transforming the Future of Emergency Communications
Charlotte Whitacre – First Responder Network Authority ### 1600642###Main Presenter######First Responder Network Authority###Main Presenter: – First Responder Network Authority
### @@@ Catherine Watson, MS (she/her/hers) – FirstNet Program at AT&T ### 1680396###Co-Presenter###Sr. Lead Product Management and Development###FirstNet Program at AT&T###Co-Presenter: – FirstNet Program at AT&T
### she/her/hers @@@ Doug Campbell – Alexandria Department of Emergency and Customer Communications ### 1307086###Co-Presenter###Deputy Director###Alexandria Department of Emergency and Customer Communications###Co-Presenter: – Alexandria Department of Emergency and Customer Communications
### @@@ William F. See – FBI CJIS ### 2077816###Co-Presenter######FBI CJIS###Co-Presenter: – FBI CJIS
### 9:00 AM – 10:00 AM
Active Assailant Update
9:00 AM – 10:00 AM
Active Assailant UpdateLocation:Music City Center, 101 A-CMain Presenter: – The Public Safety Group
Emergency Preparedness, Response and Situational Awareness
Tony Harrison, Life Member, ENP – The Public Safety Group ### 1306614###Main Presenter###President###The Public Safety Group###Main Presenter: – The Public Safety Group
###
9:00 AM – 10:00 AM
Cell Phones are Listening – and So Are the Hackers
9:00 AM – 10:00 AM
Cell Phones are Listening – and So Are the HackersLocation:Music City Center, 105Main Presenter: – APCO International
Cybersecurity for Public Safety Communications
Megan Bixler, RPL – APCO International ### 1306682###Main Presenter###Technical Program Manager###APCO International###Main Presenter: – APCO International
### 9:00 AM – 10:00 AM
Flight School for Communications Training Officers
9:00 AM – 10:00 AM
Flight School for Communications Training OfficersLocation:Music City Center, 104 B-EMain Presenter: – Metropolitan Nashville Department of Emergency Communications
Leadership Development
Patrice Coleman, MBA, RPL, ENP, CMCP (she/her/hers) – Metropolitan Nashville Department of Emergency Communications ### 1931977###Main Presenter###Training & Quality Assurance Manager###Metropolitan Nashville Department of Emergency Communications###Main Presenter: – Metropolitan Nashville Department of Emergency Communications
### she/her/hers
9:00 AM – 10:00 AM
How Inflation & Supply Chain Issues Impact a Radio Project
9:00 AM – 10:00 AM
How Inflation & Supply Chain Issues Impact a Radio ProjectLocation:Music City Center, 207 C-DMain Presenter: – Mission Critical Partners
Radio and Wireless Communications Technologies
Nick Falgiatore, PE, ENP (he/him/his) – Mission Critical Partners ### 1931987###Main Presenter######Mission Critical Partners###Main Presenter: – Mission Critical Partners
### he/him/his9:00 AM – 10:00 AM
Preparing Your Next Gen 911 PSAP for Video Streaming
9:00 AM – 10:00 AM
Preparing Your Next Gen 911 PSAP for Video StreamingLocation:Music City Center, 102Main Presenter: – CentralSquare
Co-Presenter: – CentralSquare Technologies
Co-Presenter: – South Metro Fire Rescue
Co-Presenter: – Hamilton County Tennessee 911 Emergency Communications District
Co-Presenter: – Morgan County EMCD
NG9-1-1 and Emerging Technologies
Kevin Wattenbarger – CentralSquare ### 2080876###Main Presenter###Director, Sales###CentralSquare###Main Presenter: – CentralSquare
### @@@ Jordan Witt – CentralSquare Technologies ### 1996570###Co-Presenter###911 Product Manager###CentralSquare Technologies###Co-Presenter: – CentralSquare Technologies
### @@@ Chris Carnahan – South Metro Fire Rescue ### 2080875###Co-Presenter###Emergency Communications Manager###South Metro Fire Rescue###Co-Presenter: – South Metro Fire Rescue
### @@@ Jeff Carney – Hamilton County Tennessee 911 Emergency Communications District ### 1931909###Co-Presenter###Director of Operations###Hamilton County Tennessee 911 Emergency Communications District###Co-Presenter: – Hamilton County Tennessee 911 Emergency Communications District
### @@@ Jeanie Pharis, ENP, RPL, MS (she/her/hers) – Morgan County EMCD ### 1980661###Co-Presenter###Director###Morgan County EMCD###Co-Presenter: – Morgan County EMCD
### she/her/hers9:00 AM – 10:00 AM
Stay Interviews: Building Enthusiastic Stayers
9:00 AM – 10:00 AM
Stay Interviews: Building Enthusiastic StayersLocation:Music City Center, 103Main Presenter: – Missouri State Highway Patrol
Co-Presenter: – Missouri State Highway Patrol
Communications Center Management
Roger D. Martin (he/him/his) – Missouri State Highway Patrol ### 1931900###Main Presenter###Retired###Missouri State Highway Patrol###Main Presenter: – Missouri State Highway Patrol
### he/him/his @@@ Dawn Moore – Missouri State Highway Patrol ### 1931901###Co-Presenter###Chief Operator###Missouri State Highway Patrol###Co-Presenter: – Missouri State Highway Patrol
###
9:00 AM – 10:00 AM
The Emotionally Effective Communicator
9:00 AM – 10:00 AM
The Emotionally Effective CommunicatorLocation:Music City Center, 106Main Presenter: – The Healthy Dispatcher
Frontline Telecommunicator
Adam Timm (he/him/his) – The Healthy Dispatcher ### 1931939###Main Presenter######The Healthy Dispatcher###Main Presenter: – The Healthy Dispatcher
### he/him/his9:00 AM – 10:00 AM
The Power of Appreciation!
9:00 AM – 10:00 AM
The Power of Appreciation!Location:Music City Center, 205Main Presenter: – SHOWALTER & COMPANY, INC.
Co-Presenter: – RAPID SOS
Wellness in the Emergency Communication Center
Doug E. Showalter – SHOWALTER & COMPANY, INC. ### 1376019###Main Presenter###CEO / National Spokesman###SHOWALTER & COMPANY, INC.###Main Presenter: – SHOWALTER & COMPANY, INC.
### @@@ Leslie Whitham – RAPID SOS ### 1931968###Co-Presenter###NATIONAL TRAINER###RAPID SOS###Co-Presenter: – RAPID SOS
### 9:00 AM – 10:00 AM
Travelling Dispatchers: Alternative Staffing Solution
9:00 AM – 10:00 AM
Travelling Dispatchers: Alternative Staffing SolutionLocation:Music City Center, 207 A-BMain Presenter: – Moetivations, Inc
Cutting Edge Developments
Maureen Dieckmann (she/her/hers) – Moetivations, Inc ### 1306669###Main Presenter###CEO & Founder###Moetivations, Inc###Main Presenter: – Moetivations, Inc
### she/her/hers10:30 AM – 11:30 AM
Breaking Down GIS Silos to Create Statewide Mapping & Data
10:30 AM – 11:30 AM
Breaking Down GIS Silos to Create Statewide Mapping & DataLocation:Music City Center, 102Main Presenter: – Kentucky 911 Services Board
Co-Presenter: – Mission Critical Partners
NG9-1-1 and Emerging Technologies
Mike Sunseri – Kentucky 911 Services Board ### 1931896###Main Presenter######Kentucky 911 Services Board###Main Presenter: – Kentucky 911 Services Board
### @@@ David Lucas, ENP, GISP – Mission Critical Partners ### 1931897###Co-Presenter###Consultant###Mission Critical Partners###Co-Presenter: – Mission Critical Partners
###
10:30 AM – 11:30 AM
Building Better Training
10:30 AM – 11:30 AM
Building Better TrainingLocation:Music City Center, 103Main Presenter: – Denise Amber Lee Foundation
Communications Center Management
Halcyon Frank, ENP (she/her/hers) – Denise Amber Lee Foundation ### 1931924###Main Presenter######Denise Amber Lee Foundation###Main Presenter: – Denise Amber Lee Foundation
### she/her/hers10:30 AM – 11:30 AM
De-Escalation: Controlling the Call, Not the Caller
10:30 AM – 11:30 AM
De-Escalation: Controlling the Call, Not the CallerLocation:Music City Center, 106Main Presenter: – Association of Central Oklahoma Governments
Frontline Telecommunicator
Robin Murray (she/her/hers) – Association of Central Oklahoma Governments ### 1931942###Main Presenter###9-1-1 Institute Programs Manager###Association of Central Oklahoma Governments###Main Presenter: – Association of Central Oklahoma Governments
### she/her/hers
10:30 AM – 11:30 AM
Help for the Headset
10:30 AM – 11:30 AM
Help for the HeadsetLocation:Music City Center, 205Main Presenter: – Help For the Headset/Santa Clara County Communications
Wellness in the Emergency Communication Center
Shannon Polito, ENP (she/her/hers) – Help For the Headset/Santa Clara County Communications ### 1931914###Main Presenter###Founder/Communications Dispatcher III###Help For the Headset/Santa Clara County Communications###Main Presenter: – Help For the Headset/Santa Clara County Communications
### she/her/hers
10:30 AM – 11:30 AM
Hurricane Ian – Communications During and After Impact
10:30 AM – 11:30 AM
Hurricane Ian – Communications During and After ImpactLocation:Music City Center, 101 D-ECo-Presenter: – First Responder Network Authority
Co-Presenter: – Collier County Florida Sheriff’s Office
Co-Presenter: – Lake County Sheriff's Office
Co-Presenter: – AT&T FirstNet
Co-Presenter: – AT&T FirstNet
FirstNet: Transforming the Future of Emergency Communications
Doug Harder – First Responder Network Authority ### 1931971###Co-Presenter###Senior Public Safety Advisor###First Responder Network Authority###Co-Presenter: – First Responder Network Authority
### @@@ Bob Finney (he/him/his) – Collier County Florida Sheriff’s Office ### 1390204###Co-Presenter###Director of Communications Technology###Collier County Florida Sheriff’s Office###Co-Presenter: – Collier County Florida Sheriff’s Office
### he/him/his @@@ Jason Matthews – Lake County Sheriff's Office ### 1680398###Co-Presenter###Sergeant###Lake County Sheriff's Office###Co-Presenter: – Lake County Sheriff's Office
### @@@ Shannon Browning, M.S. Justice Administration and Leadership (he/him/his) – AT&T FirstNet ### 2074636###Co-Presenter###Section Chief, Response Operations Group###AT&T FirstNet###Co-Presenter: – AT&T FirstNet
### he/him/his @@@ Fred Scalera – AT&T FirstNet ### 1613448###Co-Presenter###Director, Response Operations Group###AT&T FirstNet###Co-Presenter: – AT&T FirstNet
### 10:30 AM – 11:30 AM
I Don't Have Ducks, I have Squirrels and I Can't Find Them!
10:30 AM – 11:30 AM
I Don't Have Ducks, I have Squirrels and I Can't Find Them!Location:Music City Center, 104 B-EMain Presenter: – On Scene First
Leadership Development
Tracy Eldridge, ENP (she/her/hers) – On Scene First ### 1285729###Main Presenter###CEO | Trainer | Coach###On Scene First###Main Presenter: – On Scene First
### she/her/hers10:30 AM – 11:30 AM
Public Safety Threat Alliance: 2023 Cyber Threats Insight
10:30 AM – 11:30 AM
Public Safety Threat Alliance: 2023 Cyber Threats InsightLocation:Music City Center, 105Main Presenter: – Motorola Solutions
Cybersecurity for Public Safety Communications
Jay Kaine, CISSP (he/him/his) – Motorola Solutions ### 1688475###Main Presenter###Director, Threat Intelligence###Motorola Solutions###Main Presenter: – Motorola Solutions
### he/him/his
10:30 AM – 11:30 AM
Situational Awareness for Managing Emergency Situations
10:30 AM – 11:30 AM
Situational Awareness for Managing Emergency SituationsLocation:Music City Center, 101 A-CMain Presenter: – L3Harris
Emergency Preparedness, Response and Situational Awareness
Jason Burt (he/him/his) – L3Harris ### 1394967###Main Presenter###Public Safety Market Manager###L3Harris###Main Presenter: – L3Harris
### he/him/his10:30 AM – 11:30 AM
STAR: How to Dispatch Civilians to 9-1-1 Calls
10:30 AM – 11:30 AM
STAR: How to Dispatch Civilians to 9-1-1 CallsLocation:Music City Center, 207 A-BMain Presenter: – Denver 9-1-1 Communications
Co-Presenter: – Denver 9-1-1 Communications
Cutting Edge Developments
Carleigh Sailon, LCSW, LAC – Denver 9-1-1 Communications ### 1931989###Main Presenter######Denver 9-1-1 Communications###Main Presenter: – Denver 9-1-1 Communications
### @@@ Jodi Slate, DEM (she/her/hers) – Denver 9-1-1 Communications ### 1931990###Co-Presenter###Operations Manager###Denver 9-1-1 Communications###Co-Presenter: – Denver 9-1-1 Communications
### she/her/hers10:30 AM – 11:30 AM
The Concept of Operating in a Virtual Environment
10:30 AM – 11:30 AM
The Concept of Operating in a Virtual EnvironmentLocation:Music City Center, 207 C-DMain Presenter: – Alexandria Department of Emergency and Customer Communications
Co-Presenter: – CTA Consultants LLC
Radio and Wireless Communications Technologies
Doug Campbell – Alexandria Department of Emergency and Customer Communications ### 1307086###Main Presenter###Deputy Director###Alexandria Department of Emergency and Customer Communications###Main Presenter: – Alexandria Department of Emergency and Customer Communications
### @@@ Sheila Ragan (she/her/hers) – CTA Consultants LLC ### 2055593###Co-Presenter###911 Consultant###CTA Consultants LLC###Co-Presenter: – CTA Consultants LLC
### she/her/hers
10:30 AM – 11:30 AM
The Power of Appreciation!
10:30 AM – 11:30 AM
The Power of Appreciation!Location:Music City Center, 202 A-BMain Presenter: – SHOWALTER & COMPANY, INC.
Co-Presenter: – RAPID SOS
Wellness in the Emergency Communication Center- Repeat Session
Doug E. Showalter – SHOWALTER & COMPANY, INC. ### 1376019###Main Presenter###CEO / National Spokesman###SHOWALTER & COMPANY, INC.###Main Presenter: – SHOWALTER & COMPANY, INC.
### @@@ Leslie Whitham – RAPID SOS ### 1931968###Co-Presenter###NATIONAL TRAINER###RAPID SOS###Co-Presenter: – RAPID SOS
### 11:30 AM – 12:30 PM
Georgia Chapter Meeting
11:30 AM – 12:30 PM
Georgia Chapter Meeting
Location:Music City Center, 201
12:00 PM – 2:00 PM
ECC Tour: Metropolitan Nashville Department of Emergency Communications Tour
12:00 PM – 2:00 PM
ECC Tour: Metropolitan Nashville Department of Emergency Communications TourLocation:Music City Center, Level 2 Parking Entrance
12:45 PM – 1:15 PM
Think Tank: Hiring out of the Box
12:45 PM – 1:15 PM
Think Tank: Hiring out of the BoxLocation:Music City Center, Level 2 FoyerPresenter: – Town of Highland Park DPS, Texas
Presenter: – Cobb County (E911) Department of Emergency Communications
Presenter: – Aurora911
Presenter: – Gallatin County 911
Kelle Hall, CPE (she/her/hers) – Town of Highland Park DPS, Texas ### 1984044###Presenter###Communications Manager###Town of Highland Park DPS, Texas###Presenter: – Town of Highland Park DPS, Texas
### she/her/hers @@@ Melissa A. Alterio, M.S., CPE, RPL – Cobb County (E911) Department of Emergency Communications ### 1302443###Presenter###Director###Cobb County (E911) Department of Emergency Communications###Presenter: – Cobb County (E911) Department of Emergency Communications
### @@@ Tina Buneta, ENP CPE RPL (she/her/hers) – Aurora911 ### 2014033###Presenter###Director###Aurora911 ###Presenter: – Aurora911
### she/her/hers @@@ Tim Martindale, Jr., CPE, RPL, CMCP – Gallatin County 911 ### 2014094###Presenter###Director###Gallatin County 911 ###Presenter: – Gallatin County 911
### 1:00 PM – 2:00 PM
15 Seconds in July Lessons from the Greenwood Mall Shooting
1:00 PM – 2:00 PM
15 Seconds in July Lessons from the Greenwood Mall ShootingLocation:Music City Center, 101 A-CMain Presenter: – Johnson County Public Safety Communications
Co-Presenter: – IU Health LifeLine
Emergency Preparedness, Response and Situational Awareness
Heath A. Brant, RPL, CMCP (he/him/his) – Johnson County Public Safety Communications ### 1931931###Main Presenter###911 Executive Director###Johnson County Public Safety Communications###Main Presenter: – Johnson County Public Safety Communications
### he/him/his @@@ Travis N. DeVore, RPL, CPE (he/him/his) – IU Health LifeLine ### 1931932###Co-Presenter###Communications Manager###IU Health LifeLine###Co-Presenter: – IU Health LifeLine
### he/him/his
1:00 PM – 2:00 PM
APCO RPL & CPE Programs: The Best Investment is in Yourself
1:00 PM – 2:00 PM
APCO RPL & CPE Programs: The Best Investment is in YourselfLocation:Music City Center, 104 B-EMain Presenter: – APCO International, Inc.
Co-Presenter: – APCO International, Inc.
Co-Presenter: – APCO International
Leadership Development
Timothy Scanlon, Ed.D. (he/him/his) – APCO International, Inc. ### 1306652###Main Presenter###Curriculum Developer###APCO International, Inc.###Main Presenter: – APCO International, Inc.
### he/him/his @@@ Steve Edwards, PhD – APCO International, Inc. ### 1931915###Co-Presenter###APCO CPE Lead Faculty###APCO International, Inc.###Co-Presenter: – APCO International, Inc.
### @@@ Gina Edmunds – APCO International ### 2043840###Co-Presenter###Curriculum Director###APCO International###Co-Presenter: – APCO International
### 1:00 PM – 2:00 PM
Courtroom Testimony for 9-1-1 First Responders
1:00 PM – 2:00 PM
Courtroom Testimony for 9-1-1 First RespondersLocation:Music City Center, 106Main Presenter: – Cobb County Department of Emergency Communications
Frontline Telecommunicator
Robbie McCormick, BAS, MSE, RPL, CPE, APCO Adjunct (she/her/hers) – Cobb County Department of Emergency Communications ### 1931902###Main Presenter######Cobb County Department of Emergency Communications###Main Presenter: – Cobb County Department of Emergency Communications
### she/her/hers
1:00 PM – 2:00 PM
Enhancing Coverage: Bringing the FirstNet Network With You
1:00 PM – 2:00 PM
Enhancing Coverage: Bringing the FirstNet Network With YouLocation:Music City Center, 101 D-EMain Presenter: – FirstNet, Built w/ AT&T
Co-Presenter: – FirstNet Authority
Co-Presenter: – Texas Department of Public Safety
FirstNet: Transforming the Future of Emergency Communications
Stephen Devine – FirstNet, Built w/ AT&T ### 1600632###Main Presenter###Director, Policy and Strategy, FirstNet Program###FirstNet, Built w/ AT&T###Main Presenter: – FirstNet, Built w/ AT&T
### @@@ Chuck Murph – FirstNet Authority ### 2074637###Co-Presenter###Senior Manager###FirstNet Authority###Co-Presenter: – FirstNet Authority
### @@@ Eric Baker – Texas Department of Public Safety ### 2043843###Co-Presenter###Systems Analyst###Texas Department of Public Safety###Co-Presenter: – Texas Department of Public Safety
### 1:00 PM – 2:00 PM
How to Best Configure & Utilize your Call Center for P25 LMR
1:00 PM – 2:00 PM
How to Best Configure & Utilize your Call Center for P25 LMRLocation:Music City Center, 103Main Presenter: – PROJECT 25 TECHNOLOGY INTEREST GROUP
Co-Presenter: – Pennsylvania State Police PA-STARNet system
Co-Presenter: – the Connecticut Department of Emergency Service and Public Protection
Co-Presenter: – Lake County, FL Board of County Commissioners Office of Public Safety Support
Communications Center Management
Stephen A. Nichols (he/him/his) – PROJECT 25 TECHNOLOGY INTEREST GROUP ### 1306628###Main Presenter###Executive Director###PROJECT 25 TECHNOLOGY INTEREST GROUP###Main Presenter: – PROJECT 25 TECHNOLOGY INTEREST GROUP
### he/him/his @@@ Hermina Koshinski, PMP – Pennsylvania State Police PA-STARNet system ### 1931936###Co-Presenter###Chief, Radio Operations Engineering & Support / P25 System Admin###Pennsylvania State Police PA-STARNet system###Co-Presenter: – Pennsylvania State Police PA-STARNet system
### @@@ Scott Wright – the Connecticut Department of Emergency Service and Public Protection ### 1661310###Co-Presenter###Senior Telecommunications Engineer 2###the Connecticut Department of Emergency Service and Public Protection###Co-Presenter: – the Connecticut Department of Emergency Service and Public Protection
### @@@ Gregory A. Holcomb, ENP, RCDD, CCIO, CPM (he/him/his) – Lake County, FL Board of County Commissioners Office of Public Safety Support ### 2043841###Co-Presenter###Director/9-1-1 Coordinator###Lake County, FL Board of County Commissioners Office of Public Safety Support###Co-Presenter: – Lake County, FL Board of County Commissioners Office of Public Safety Support
### he/him/his
1:00 PM – 2:00 PM
I Don't Have Ducks, I have Squirrels and I Can't Find Them!
1:00 PM – 2:00 PM
I Don't Have Ducks, I have Squirrels and I Can't Find Them!Location:Music City Center, 202 A-BMain Presenter: – On Scene First
Leadership Development- Repeat Session
Tracy Eldridge, ENP (she/her/hers) – On Scene First ### 1285729###Main Presenter###CEO | Trainer | Coach###On Scene First###Main Presenter: – On Scene First
### she/her/hers1:00 PM – 2:00 PM
Keeping it Real with Real Time Text: Concept Proven!
1:00 PM – 2:00 PM
Keeping it Real with Real Time Text: Concept Proven!Location:Music City Center, 102Main Presenter: – NCT9-1-1
Co-Presenter: – Motorola Solutions
NG9-1-1 and Emerging Technologies
Christy Williams – NCT9-1-1 ### 1600645###Main Presenter###Director###NCT9-1-1###Main Presenter: – NCT9-1-1
### @@@ Toni D. Dunne, ENP (she/her/hers) – Motorola Solutions ### 1306667###Co-Presenter###Next Generation Customer Support Mgr###Motorola Solutions###Co-Presenter: – Motorola Solutions
### she/her/hers
1:00 PM – 2:00 PM
Program Management and Planning the Lifecycle of a Project
1:00 PM – 2:00 PM
Program Management and Planning the Lifecycle of a ProjectLocation:Music City Center, 207 C-DMain Presenter: – CTA Consultants, LLC
Co-Presenter: – CTA Consultants LLC
Radio and Wireless Communications Technologies
Cheryl Giggetts, MBA, CHS-III – CTA Consultants, LLC ### 1306616###Main Presenter###Principal Consultant###CTA Consultants, LLC###Main Presenter: – CTA Consultants, LLC
### @@@ Miyah Boyd – CTA Consultants LLC ### 2055592###Co-Presenter###Communications Consultant###CTA Consultants LLC###Co-Presenter: – CTA Consultants LLC
### 1:00 PM – 2:00 PM
Satellite as a Game Changer for Public Safety
1:00 PM – 2:00 PM
Satellite as a Game Changer for Public SafetyLocation:Music City Center, 207 A-BMain Presenter: – Intrado
Cutting Edge Developments
Adan Pope – Intrado ### 1932002###Main Presenter######Intrado###Main Presenter: – Intrado
### 1:00 PM – 2:00 PM
Surviving Dispatcher Stress On and Off the Job
1:00 PM – 2:00 PM
Surviving Dispatcher Stress On and Off the JobLocation:Music City Center, 205Main Presenter: – Porter County 911 Center
Wellness in the Emergency Communication Center
Paige R. Young, APCO Health & Wellness committee member, APCO Editorial committee member, IN APCO Board Director (she/her/hers) – Porter County 911 Center ### 1931892###Main Presenter###Deputy Director###Porter County 911 Center###Main Presenter: – Porter County 911 Center
### she/her/hers1:00 PM – 2:00 PM
Unique Cybersecurity Challenges for ECC's
1:00 PM – 2:00 PM
Unique Cybersecurity Challenges for ECC'sLocation:Music City Center, 105Main Presenter: – FirstNet Program at AT&T
Cybersecurity for Public Safety Communications
Catherine Watson, MS (she/her/hers) – FirstNet Program at AT&T ### 1680396###Main Presenter###Sr. Lead Product Management and Development###FirstNet Program at AT&T###Main Presenter: – FirstNet Program at AT&T
### she/her/hers
1:00 PM – 2:00 PM
Washington Chapter Meeting
1:00 PM – 2:00 PM
Washington Chapter Meeting
Location:Music City Center, 201
2:00 PM – 5:00 PM
AFC Lab (Local Advisors Only)
2:00 PM – 5:00 PM
AFC Lab (Local Advisors Only)Location:Music City Center, 208
2:30 PM – 3:30 PM
Are you an effective team?
2:30 PM – 3:30 PM
Are you an effective team?Location:Music City Center, 104 B-EMain Presenter: – Hamad Medical Corporation, Ambulance Service
Leadership Development
Andre Jones, PhD, MPA, MS, CPE, ENP – Hamad Medical Corporation, Ambulance Service ### 1931940###Main Presenter###Assistant Executive Director###Hamad Medical Corporation, Ambulance Service###Main Presenter: – Hamad Medical Corporation, Ambulance Service
###
2:30 PM – 3:30 PM
ASAP to the ECC: Bypassing the Alarm Call-Taking Process
2:30 PM – 3:30 PM
ASAP to the ECC: Bypassing the Alarm Call-Taking ProcessLocation:Music City Center, 103Main Presenter: – City of Richmond VA. DIT Public Safety Team
Co-Presenter: – Collier County Sheriffs Office
Co-Presenter: – CommSys Inc
Co-Presenter: – Metro Nashville/Davidson County Emergency Communications Center
Communications Center Management
Bill Hobgood – City of Richmond VA. DIT Public Safety Team ### 1931950###Main Presenter###Technology Lead###City of Richmond VA. DIT Public Safety Team###Main Presenter: – City of Richmond VA. DIT Public Safety Team
### @@@ Dianne Flanagan, MBA, ENP – Collier County Sheriffs Office ### 1660434###Co-Presenter###Sr. CAD Coordinator###Collier County Sheriffs Office###Co-Presenter: – Collier County Sheriffs Office
### @@@ Robert Turner – CommSys Inc ### 1378817###Co-Presenter###President###CommSys Inc###Co-Presenter: – CommSys Inc
### @@@ John Reynolds, RPL – Metro Nashville/Davidson County Emergency Communications Center ### 2004076###Co-Presenter###CAD Administrator###Metro Nashville/Davidson County Emergency Communications Center###Co-Presenter: – Metro Nashville/Davidson County Emergency Communications Center
###
2:30 PM – 3:30 PM
Colorado Chapter Meeting
2:30 PM – 3:30 PM
Colorado Chapter Meeting
Location:Music City Center, 201
2:30 PM – 3:30 PM
Courtroom Testimony for 9-1-1 First Responders
2:30 PM – 3:30 PM
Courtroom Testimony for 9-1-1 First RespondersLocation:Music City Center, 202 A-BMain Presenter: – Cobb County Department of Emergency Communications
Frontline Telecommunicator- Repeat Session
Robbie McCormick, BAS, MSE, RPL, CPE, APCO Adjunct (she/her/hers) – Cobb County Department of Emergency Communications ### 1931902###Main Presenter######Cobb County Department of Emergency Communications###Main Presenter: – Cobb County Department of Emergency Communications
### she/her/hers
2:30 PM – 3:30 PM
Debrief: Military Jet Crash in Residential Neighborhood
2:30 PM – 3:30 PM
Debrief: Military Jet Crash in Residential NeighborhoodLocation:Music City Center, 101 A-CMain Presenter: – Lake Worth Police Department
Co-Presenter: – Lake Worth Police Department
Emergency Preparedness, Response and Situational Awareness
J.T. Manoushagian, MS, LCC (he/him/his) – Lake Worth Police Department ### 1931955###Main Presenter###Chief of Police###Lake Worth Police Department###Main Presenter: – Lake Worth Police Department
### he/him/his @@@ Whitney Moore, MS – Lake Worth Police Department ### 1931956###Co-Presenter###Communications Manager###Lake Worth Police Department###Co-Presenter: – Lake Worth Police Department
###
2:30 PM – 3:30 PM
Dissecting Ransomware Attacks on Public Safety
2:30 PM – 3:30 PM
Dissecting Ransomware Attacks on Public SafetyLocation:Music City Center, 105Main Presenter: – Motorola Solutions
Cybersecurity for Public Safety Communications
Pranshu Bajpai, PhD – Motorola Solutions ### 1931986###Main Presenter###Principal Security Architect###Motorola Solutions###Main Presenter: – Motorola Solutions
### 2:30 PM – 3:30 PM
Doing Time in Dispatch
2:30 PM – 3:30 PM
Doing Time in DispatchLocation:Music City Center, 106Main Presenter: – SHOWALTER & COMPANY, INC.
Co-Presenter: – RAPID SOS
Frontline Telecommunicator
Doug E. Showalter – SHOWALTER & COMPANY, INC. ### 1376019###Main Presenter###CEO / National Spokesman###SHOWALTER & COMPANY, INC.###Main Presenter: – SHOWALTER & COMPANY, INC.
### @@@ Leslie Whitham – RAPID SOS ### 1931968###Co-Presenter###NATIONAL TRAINER###RAPID SOS###Co-Presenter: – RAPID SOS
### 2:30 PM – 3:30 PM
Enhancing Situational Awareness in the ECC
2:30 PM – 3:30 PM
Enhancing Situational Awareness in the ECCLocation:Music City Center, 101 D-EMain Presenter: – First Responder Network Authority
Co-Presenter: – State of Colorado Center of Excellence for Advanced Technology Aerial Firefighting
Co-Presenter: – Texas Department of Public Safety
Co-Presenter: – Jefferson County Communications Center Authority
FirstNet: Transforming the Future of Emergency Communications
Charles Hardnett – First Responder Network Authority ### 1653921###Main Presenter###Senior Public Safety Advisor###First Responder Network Authority###Main Presenter: – First Responder Network Authority
### @@@ Ben Lawrence – State of Colorado Center of Excellence for Advanced Technology Aerial Firefighting ### 1398687###Co-Presenter###Technology Transfer Manager###State of Colorado Center of Excellence for Advanced Technology Aerial Firefighting###Co-Presenter: – State of Colorado Center of Excellence for Advanced Technology Aerial Firefighting
### @@@ Eric Baker – Texas Department of Public Safety ### 2043843###Co-Presenter###Systems Analyst###Texas Department of Public Safety###Co-Presenter: – Texas Department of Public Safety
### @@@ Kevin Biegert – Jefferson County Communications Center Authority ### 1931922###Co-Presenter###Director of IT###Jefferson County Communications Center Authority###Co-Presenter: – Jefferson County Communications Center Authority
### 2:30 PM – 3:30 PM
Overcoming Resistance to Change
2:30 PM – 3:30 PM
Overcoming Resistance to ChangeLocation:Music City Center, 205Main Presenter: – KathyGruver, speaker
Wellness in the Emergency Communication Center
Kathy Gruver, PhD, ACC (she/her/hers) – KathyGruver, speaker ### 1306619###Main Presenter###Speaker, Author, Coach###KathyGruver, speaker###Main Presenter: – KathyGruver, speaker
### she/her/hers
2:30 PM – 3:30 PM
P25 for the Future: New Standards, Interop, & Security
2:30 PM – 3:30 PM
P25 for the Future: New Standards, Interop, & SecurityLocation:Music City Center, 207 C-DMain Presenter: – PROJECT 25 TECHNOLOGY INTEREST GROUP
Co-Presenter: – the Connecticut Department of Emergency Service and Public Protection
Co-Presenter: – Motorola Solutions
Co-Presenter: – DHS CISA
Co-Presenter: – L3Harris Technologies
Radio and Wireless Communications Technologies
Stephen A. Nichols (he/him/his) – PROJECT 25 TECHNOLOGY INTEREST GROUP ### 1306628###Main Presenter###Executive Director###PROJECT 25 TECHNOLOGY INTEREST GROUP###Main Presenter: – PROJECT 25 TECHNOLOGY INTEREST GROUP
### he/him/his @@@ Scott Wright – the Connecticut Department of Emergency Service and Public Protection ### 1661310###Co-Presenter###Senior Telecommunications Engineer 2###the Connecticut Department of Emergency Service and Public Protection###Co-Presenter: – the Connecticut Department of Emergency Service and Public Protection
### @@@ Andy Davis (he/him/his) – Motorola Solutions ### 1307043###Co-Presenter###Project 25 Support Manager###Motorola Solutions###Co-Presenter: – Motorola Solutions
### he/him/his @@@ James Downes – DHS CISA ### 1931935###Co-Presenter###Chief Federal Emergency Communications Section, DHS CISA###DHS CISA###Co-Presenter: – DHS CISA
### @@@ Jeremy Elder – L3Harris Technologies ### 1661309###Co-Presenter###Director of Product Management for Systems Infrastructure###L3Harris Technologies###Co-Presenter: – L3Harris Technologies
###
2:30 PM – 3:30 PM
Slack for Public Safety Operations
2:30 PM – 3:30 PM
Slack for Public Safety OperationsLocation:Music City Center, 207 A-BMain Presenter: – Salesforce
Co-Presenter: – Slack
Cutting Edge Developments
Sabih Khan, MA – Salesforce ### 1600598###Main Presenter###Industry Strategy & GTM Executive, Public Safety###Salesforce###Main Presenter: – Salesforce
### @@@ Reid Serozi – Slack ### 2074431###Co-Presenter###Lead Solution Engineer###Slack###Co-Presenter: – Slack
### 2:30 PM – 3:30 PM
Using Waze Data to Improve Emergency Response
2:30 PM – 3:30 PM
Using Waze Data to Improve Emergency ResponseLocation:Music City Center, 102Co-Presenter: – Texas A&M Transportation Institute
Co-Presenter: – NCT9-1-1
NG9-1-1 and Emerging Technologies
Minh Le, MSCE, PMP, PE – Texas A&M Transportation Institute ### 1931973###Co-Presenter###Research Engineer###Texas A&M Transportation Institute###Co-Presenter: – Texas A&M Transportation Institute
### @@@ Christy L. Williams – NCT9-1-1 ### 1931974###Co-Presenter###Director###NCT9-1-1###Co-Presenter: – NCT9-1-1
###
4:00 PM – 5:00 PM
First General Business Session
4:00 PM – 5:00 PM
First General Business Session
Location:Music City Center, Davidson Ballroom
5:15 PM – 6:15 PM
Corporate Partner and Conference Sponsor Reception (Invitation Only)
5:15 PM – 6:15 PM
Corporate Partner and Conference Sponsor Reception (Invitation Only)
Location:Omni Nashville, Cumberland 5-6
5:30 PM – 7:00 PM
New Attendee Reception (Invitation Only)
5:30 PM – 7:00 PM
New Attendee Reception (Invitation Only)Location:Omni Nashville, Broadway Ballroom A-E
6:30 PM – 7:30 PM
International Welcome Reception (Invitation Only)
6:30 PM – 7:30 PM
International Welcome Reception (Invitation Only)Location:Omni Nashville, Broadway Ballroom G
7:00 PM – 9:00 PM
CPE Alumni Reception (Invitation Only)
7:00 PM – 9:00 PM
CPE Alumni Reception (Invitation Only)Location:Omni Nashville, Broadway Ballroom H
7:00 AM – 7:45 AM
Mindful Stretching Session
7:00 AM – 7:45 AM
Mindful Stretching Session
Location:Omni Nashville, Legends Ballroom E-F
7:00 AM – 6:00 PM
Registration & Member Voting
7:00 AM – 4:30 PM
Registration & Member VotingLocation:Music City Center, Exhibit Hall A
7:15 AM – 8:15 AM
2023 RPL Graduate Breakfast (Invitation Only)
7:15 AM – 8:15 AM
2023 RPL Graduate Breakfast (Invitation Only)
Location:Omni Nashville, Legends Ballroom A
7:30 AM – 8:15 AM
ECC Award Winner Breakfast (Invitation Only)
7:30 AM – 8:15 AM
ECC Award Winner Breakfast (Invitation Only)
Location:Music City Center, 207 A-B
7:30 AM – 5:00 PM
AFC Lab (Local Advisors Only)
7:30 AM – 5:00 PM
AFC Lab (Local Advisors Only)Location:Music City Center, 208
8:00 AM – 4:00 PM
APCO Store
8:00 AM – 4:00 PM
APCO Store
Location:Music City Center, Level 3 Lobby
8:00 AM – 5:00 PM
Quiet Room
8:00 AM – 5:00 PM
Quiet Room
Location:Music City Center, 213
8:30 AM – 10:00 AM
Opening General Session & Keynote Address
8:30 AM – 10:00 AM
Opening General Session & Keynote AddressLocation:Music City Center, Karl Dean Grand Ballroom
Rob O'Neill ### 1980585###Keynote Speaker#########Keynote Speaker:
### 10:00 AM – 11:00 AM
Keynote Meet & Greet with Rob O'Neill
10:00 AM – 11:00 AM
Keynote Meet & Greet with Rob O'Neill
Location:Music City Center, Exhibit Hall 837
10:00 AM – 11:00 AM
Oklahoma Chapter Meeting
10:00 AM – 11:00 AM
Oklahoma Chapter Meeting
Location:Music City Center, 201
10:00 AM – 4:00 PM
Blood Drive
10:00 AM – 4:00 PM
Blood Drive
Location:Exhibit Hall 2201
10:00 AM – 5:00 PM
APCO Exhibit Hall
10:00 AM – 5:00 PM
APCO Exhibit Hall
Location:Music City Center, Level 3 Exhibit Hall
10:00 AM – 5:00 PM
Headshot Lounge
10:00 AM – 5:00 PM
Headshot Lounge
Location:Exhibit Hall 2004
10:30 AM – 11:00 AM
FirstNet: Providing Backup To Your ECC
10:30 AM – 11:00 AM
FirstNet: Providing Backup To Your ECCLocation:Exhibit Hall 2235Presenter: – FirstNet, Built w/ AT&T
Presentation Theater
Stephen Devine – FirstNet, Built w/ AT&T ### 1600632###Presenter###Director, Policy and Strategy, FirstNet Program###FirstNet, Built w/ AT&T###Presenter: – FirstNet, Built w/ AT&T
###
10:30 AM – 11:15 AM
K9 Dog Demonstrations - "Nashville International Airport (BNA) K9 Division"
10:30 AM – 11:15 AM
K9 Dog Demonstrations - "Nashville International Airport (BNA) K9 Division"
Location:Exhibit Hall 200
10:30 AM – 11:30 AM
The 2nd 100 Days: It Will Get Worse Before It Gets Better
10:30 AM – 11:30 AM
The 2nd 100 Days: It Will Get Worse Before It Gets BetterLocation:Exhibit Hall 541Presenter: – Cobb County (E911) Department of Emergency Communications
Career Advancement Center
Melissa A. Alterio, M.S., CPE, RPL – Cobb County (E911) Department of Emergency Communications ### 1302443###Presenter###Director###Cobb County (E911) Department of Emergency Communications###Presenter: – Cobb County (E911) Department of Emergency Communications
### 11:00 AM – 12:00 PM
APCO IntelliComm Live Demo
11:00 AM – 12:00 PM
APCO IntelliComm Live Demo
Location:Music City Center, Exhibit Hall 837
11:00 AM – 12:00 PM
IntelliComm Live Demo
11:00 AM – 12:00 PM
IntelliComm Live Demo
Location:Music City Center, Exhibit Hall 837
11:00 AM – 12:00 PM
Western Regional Consortium
11:00 AM – 12:00 PM
Western Regional Consortium
Location:Music City Center, 201
11:15 AM – 11:45 AM
APCO’s Vision for NG9-1-1 and Resources to Help ECCs Prepare
11:15 AM – 11:45 AM
APCO’s Vision for NG9-1-1 and Resources to Help ECCs Prepare Location:Exhibit Hall 2235Main Presenter: – APCO International
Co-Presenter: – APCO International
Presentation Theater
Mel Maier – APCO International ### 1615329###Main Presenter###Executive Director###APCO International###Main Presenter: – APCO International
### @@@ Jeffrey Cohen – APCO International ### 1306683###Co-Presenter###Director of Government Relations, Chief Counsel###APCO International###Co-Presenter: – APCO International
###
11:30 AM – 12:15 PM
K9 Dog Demostrations - "Tennessee Bureau of Investigations"
11:30 AM – 12:15 PM
K9 Dog Demostrations - "Tennessee Bureau of Investigations"
Location:Exhibit Hall 200
11:45 AM – 12:45 PM
What ECC Leaders Need to Keep, Stop and Start Doing!
11:45 AM – 12:45 PM
What ECC Leaders Need to Keep, Stop and Start Doing! Location:Exhibit Hall 541Presenter: – On Scene First
Career Advancement Center
Tracy Eldridge, ENP (she/her/hers) – On Scene First ### 1285729###Presenter###CEO | Trainer | Coach###On Scene First###Presenter: – On Scene First
### she/her/hers
12:00 PM – 12:10 PM
Free Institute Online Course Drawing
12:00 PM – 12:10 PM
Free Institute Online Course Drawing
Location:Music City Center, Exhibit Hall 837
12:00 PM – 12:30 PM
A Mile in Their Shoes, A Day in their Gloves: Five Things to Know about Public Safety and How They Engage with Technology
12:00 PM – 12:30 PM
A Mile in Their Shoes, A Day in their Gloves: Five Things to Know about Public Safety and How They Engage with TechnologyLocation:Exhibit Hall 2235Presenter: – First Responder Network Authority
Presenter: – First Responder Network Authority
Presentation Theater
Jennifer Harder, PhD (she/her/hers) – First Responder Network Authority ### 1306707###Presenter###Director - Roadmap Domains###First Responder Network Authority###Presenter: – First Responder Network Authority
### she/her/hers @@@ Travis Hull – First Responder Network Authority ### 1307089###Presenter###User Experience Domain Lead###First Responder Network Authority###Presenter: – First Responder Network Authority
### 12:00 PM – 2:00 PM
AFC Advisor Luncheon (Invitation Only)
12:00 PM – 2:00 PM
AFC Advisor Luncheon (Invitation Only)Location:Palm Restaurant, Sallo de Ballo Room
12:30 PM – 1:15 PM
K9 Dog Demonstrations - "Bureau of Alcohol, Tobacco, Firearms & Explosives"
12:30 PM – 1:15 PM
K9 Dog Demonstrations - "Bureau of Alcohol, Tobacco, Firearms & Explosives"
Location:Exhibit Hall 200
12:45 PM – 1:15 PM
Verizon Frontline: Delivering on the Promise of 5G
12:45 PM – 1:15 PM
Verizon Frontline: Delivering on the Promise of 5G Location:Exhibit Hall 2235Presenter: – Verizon Frontline
Presenter: – Verizon Frontline
Presentation Theater
Anthony Battista – Verizon Frontline ### 2001865###Presenter###Managing Director###Verizon Frontline###Presenter: – Verizon Frontline
### @@@ Jake Hayes – Verizon Frontline ### 2083709###Presenter###Crisis Response Manager###Verizon Frontline###Presenter: – Verizon Frontline
### 1:00 PM – 2:00 PM
Illinois Chapter Meeting
1:00 PM – 2:00 PM
Illinois Chapter Meeting
Location:Music City Center, 201
1:00 PM – 2:00 PM
WHO You Know is as Important as What You Know
1:00 PM – 2:00 PM
WHO You Know is as Important as What You Know Location:Exhibit Hall 541Career Advancement Center
Amy Marion, ENP – RapidSOS ### 2002557###Presenter###Field Partner Manager###RapidSOS###Presenter: – RapidSOS
### 1:30 PM – 2:00 PM
Next Gen Interoperability: LMR- LTE Interworking
1:30 PM – 2:00 PM
Next Gen Interoperability: LMR- LTE InterworkingLocation:Exhibit Hall 2235Presenter: – L3Harris Technologies
Presentation Theater
Andrew Hernandez – L3Harris Technologies ### 1996568###Presenter###Lead Product Manager###L3Harris Technologies###Presenter: – L3Harris Technologies
### 1:30 PM – 2:15 PM
K9 Dog Demonstrations - "Metro Nashville Police Department"
1:30 PM – 2:15 PM
K9 Dog Demonstrations - "Metro Nashville Police Department"
Location:Exhibit Hall 200
2:00 PM – 2:10 PM
Expo Quest Drawing
2:00 PM – 2:10 PM
Expo Quest Drawing
Location:Music City Center, Exhibit Hall 837
2:00 PM – 2:30 PM
Think Tank: Eat, Sleep & Stretch to a Healthier You
2:00 PM – 2:30 PM
Think Tank: Eat, Sleep & Stretch to a Healthier YouLocation:Music City Center, Level 2 FoyerPresenter: – Columbus Regional Airport Authority
Erica L. Walsh, MBA, CPM – Columbus Regional Airport Authority ### 1600599###Presenter###Communications Center Manager###Columbus Regional Airport Authority###Presenter: – Columbus Regional Airport Authority
### 2:00 PM – 3:00 PM
15 Seconds in July Lessons from the Greenwood Mall Shooting
2:00 PM – 3:00 PM
15 Seconds in July Lessons from the Greenwood Mall ShootingLocation:Music City Center, 202 A-BMain Presenter: – Johnson County Public Safety Communications
Co-Presenter: – IU Health LifeLine
Emergency Preparedness, Response and Situational Awareness- Repeat Session
Heath A. Brant, RPL, CMCP (he/him/his) – Johnson County Public Safety Communications ### 1931931###Main Presenter###911 Executive Director###Johnson County Public Safety Communications###Main Presenter: – Johnson County Public Safety Communications
### he/him/his @@@ Travis N. DeVore, RPL, CPE (he/him/his) – IU Health LifeLine ### 1931932###Co-Presenter###Communications Manager###IU Health LifeLine###Co-Presenter: – IU Health LifeLine
### he/him/his
2:00 PM – 3:00 PM
5G: Beyond the Hype
2:00 PM – 3:00 PM
5G: Beyond the HypeLocation:Music City Center, 207 C-DMain Presenter: – Motorola Solutions
Radio and Wireless Communications Technologies
Jerry Gard (he/him/his) – Motorola Solutions ### 1931981###Main Presenter###Sr. Director###Motorola Solutions###Main Presenter: – Motorola Solutions
### he/him/his2:00 PM – 3:00 PM
Active Shooter: Dispatching in the Line of Fire
2:00 PM – 3:00 PM
Active Shooter: Dispatching in the Line of FireLocation:Music City Center, 106Main Presenter: – WCCCA (Washington County Consolidated Communications Agency)
Frontline Telecommunicator
Andrea Fox (she/her/hers) – WCCCA (Washington County Consolidated Communications Agency) ### 1931923###Main Presenter###Multi-Disciplinary Dispatcher###WCCCA (Washington County Consolidated Communications Agency)###Main Presenter: – WCCCA (Washington County Consolidated Communications Agency)
### she/her/hers
2:00 PM – 3:00 PM
Active Threat: STEM School Shooting, A Case Study
2:00 PM – 3:00 PM
Active Threat: STEM School Shooting, A Case StudyLocation:Music City Center, 101 A-CMain Presenter: – South Metro Fire Emergency Communications
Emergency Preparedness, Response and Situational Awareness
Angie Johnson, EMD-Q, EFD-Q, CTO (she/her/hers) – South Metro Fire Emergency Communications ### 1931906###Main Presenter###Lead Dispatcher###South Metro Fire Emergency Communications###Main Presenter: – South Metro Fire Emergency Communications
### she/her/hers
2:00 PM – 3:00 PM
APCO IntelliComm Live Demo
2:00 PM – 3:00 PM
APCO IntelliComm Live Demo
Location:Exhibit Hall 837
2:00 PM – 3:00 PM
FirstNet Health and Wellness Coalition White Paper: A Call for Wellness Solutions across PSAPs
2:00 PM – 3:00 PM
FirstNet Health and Wellness Coalition White Paper: A Call for Wellness Solutions across PSAPsLocation:Music City Center, 101 D-EMain Presenter: – FirstNet Built by AT&T
Co-Presenter: – NENA
Co-Presenter: – METCOM 9-1-1
Co-Presenter: – Safety/Communications Center (CSCC) Dept., Seattle, WA
FirstNet: Transforming the Future of Emergency Communications
Anna Fitch Courie – FirstNet Built by AT&T ### 2043846###Main Presenter###Director###FirstNet Built by AT&T###Main Presenter: – FirstNet Built by AT&T
### @@@ April Heinze – NENA ### 2043847###Co-Presenter###911 and PSAP Operations Director###NENA###Co-Presenter: – NENA
### @@@ Mark Spross, RPL, CPE – METCOM 9-1-1 ### 1615718###Co-Presenter###Executive Director###METCOM 9-1-1###Co-Presenter: – METCOM 9-1-1
### @@@ Chris Fisher – Safety/Communications Center (CSCC) Dept., Seattle, WA ### 2074638###Co-Presenter###Interim Deputy Director, Community###Safety/Communications Center (CSCC) Dept., Seattle, WA###Co-Presenter: – Safety/Communications Center (CSCC) Dept., Seattle, WA
### 2:00 PM – 3:00 PM
How to Catch a Virus and Other USB Device Blunders
2:00 PM – 3:00 PM
How to Catch a Virus and Other USB Device BlundersLocation:Music City Center, 105Main Presenter: – APCO International
Cybersecurity for Public Safety Communications
Megan Bixler, RPL – APCO International ### 1306682###Main Presenter###Technical Program Manager###APCO International###Main Presenter: – APCO International
### 2:00 PM – 3:00 PM
How to Have that Difficult Conversation
2:00 PM – 3:00 PM
How to Have that Difficult ConversationLocation:Music City Center, 104 B-EMain Presenter: – Cambridge Emergency Communications
Leadership Development
Stephen J. Johnson, MA, CMCP – Cambridge Emergency Communications ### 1932001###Main Presenter######Cambridge Emergency Communications###Main Presenter: – Cambridge Emergency Communications
### 2:00 PM – 3:00 PM
IntelliComm Live Demo
2:00 PM – 3:00 PM
IntelliComm Live Demo
Location:Music City Center, Exhibit Hall 837
2:00 PM – 3:00 PM
Internal Conflict Resolution in the PSAP
2:00 PM – 3:00 PM
Internal Conflict Resolution in the PSAPLocation:Music City Center, 103Main Presenter: – St. Louis County Police Department
Communications Center Management
Brian Battles, ENP, MSML SPSC – St. Louis County Police Department ### 1931910###Main Presenter###Communications Administrative Specialist###St. Louis County Police Department###Main Presenter: – St. Louis County Police Department
### 2:00 PM – 3:00 PM
Solving the Unverified Alarm Notifications Puzzle
2:00 PM – 3:00 PM
Solving the Unverified Alarm Notifications PuzzleLocation:Music City Center, 207 A-BCo-Presenter: – Collier County Florida Sheriff’s Office
Co-Presenter: – BluePrints 4 Safety Strategies Group
Co-Presenter: – Mission Critical Partners
Cutting Edge Developments
Bob Finney (he/him/his) – Collier County Florida Sheriff’s Office ### 1390204###Co-Presenter###Director of Communications Technology###Collier County Florida Sheriff’s Office###Co-Presenter: – Collier County Florida Sheriff’s Office
### he/him/his @@@ Frank Fernandez – BluePrints 4 Safety Strategies Group ### 1931912###Co-Presenter###Chief of Police (Retired), President of Blueprints 4 Safety###BluePrints 4 Safety Strategies Group###Co-Presenter: – BluePrints 4 Safety Strategies Group
### @@@ John Chiaramonte – Mission Critical Partners ### 1931913###Co-Presenter###President of Consulting Services Division###Mission Critical Partners###Co-Presenter: – Mission Critical Partners
###
2:00 PM – 3:00 PM
Update from NTIA
2:00 PM – 3:00 PM
Update from NTIALocation:Music City Center, 102Main Presenter: – NTIA Office of Public Safety Communications
NG9-1-1 and Emerging Technologies
Michael Dame, MPA – NTIA Office of Public Safety Communications ### 1306660###Main Presenter###Acting Associate Administrator###NTIA Office of Public Safety Communications###Main Presenter: – NTIA Office of Public Safety Communications
###
2:00 PM – 3:00 PM
Welcome to the Thunderdome, Supporting Your Staff
2:00 PM – 3:00 PM
Welcome to the Thunderdome, Supporting Your StaffLocation:Music City Center, 205Main Presenter: – Chesterfield Emergency Communications
Wellness in the Emergency Communication Center
Shannon M. White (she/her/hers) – Chesterfield Emergency Communications ### 1931954###Main Presenter###Chief of Personnel Development###Chesterfield Emergency Communications###Main Presenter: – Chesterfield Emergency Communications
### she/her/hers
2:15 PM – 2:45 PM
Real-world Interoperability in Public Safety
2:15 PM – 2:45 PM
Real-world Interoperability in Public SafetyLocation:Exhibit Hall 2235Presenter: – CentralSquare Technologies
Presenter: – CentralSquare Technologies
Presentation Theater
Jordan Witt – CentralSquare Technologies ### 1996570###Presenter###911 Product Manager###CentralSquare Technologies###Presenter: – CentralSquare Technologies
### @@@ Scott Panacek – CentralSquare Technologies ### 1996571###Presenter###Unify Product Manager###CentralSquare Technologies###Presenter: – CentralSquare Technologies
### 2:15 PM – 3:15 PM
Second Banana: The Best Part of My Resume
2:15 PM – 3:15 PM
Second Banana: The Best Part of My Resume Location:Exhibit Hall 541Presenter: – Cobb County Department of Emergency Communications
Career Advancement Center
Robbie McCormick, BAS, MSE, RPL, CPE, APCO Adjunct (she/her/hers) – Cobb County Department of Emergency Communications ### 1931902###Presenter######Cobb County Department of Emergency Communications###Presenter: – Cobb County Department of Emergency Communications
### she/her/hers
2:30 PM – 3:15 PM
K9 Dog Demonstrations - "Williamson County Sheriff's Office"
2:30 PM – 3:15 PM
K9 Dog Demonstrations - "Williamson County Sheriff's Office"
Location:Exhibit Hall 200
3:00 PM – 3:10 PM
Free Institute Online Course Drawing
3:00 PM – 3:10 PM
Free AFC Licensing Services Drawing
Location:Music City Center, Exhibit Hall 837
3:00 PM – 3:30 PM
AI-Based Audio Translation in Emergency Call Centers
3:00 PM – 3:30 PM
AI-Based Audio Translation in Emergency Call CentersLocation:Exhibit Hall 2235Presentation Theater
Alex Dizengof – Carbyne ### 2088339###Presenter###CTO and Co-Founder###Carbyne###Presenter: – Carbyne
### 3:00 PM – 4:00 PM
Indiana Chapter Meeting
3:00 PM – 4:00 PM
Indiana Chapter Meeting
Location:Music City Center, 201
3:30 PM – 4:30 PM
1st Party Suicidal Callers: Let's Talk About It
3:30 PM – 4:30 PM
1st Party Suicidal Callers: Let's Talk About ItLocation:Music City Center, 106Main Presenter: – Jefferson County 911 Emergency Communications
Frontline Telecommunicator
Kelly Chess, CTO (she/her/hers) – Jefferson County 911 Emergency Communications ### 1931891###Main Presenter###CTO, TAC, Medical QA Officer###Jefferson County 911 Emergency Communications###Main Presenter: – Jefferson County 911 Emergency Communications
### she/her/hers3:30 PM – 4:30 PM
APCO Standards in Action
3:30 PM – 4:30 PM
APCO Standards in ActionLocation:Music City Center, 103Main Presenter: – APCO International
Communications Center Management
Mindy Conner Adams, CPE, RPL, ENP (she/her/hers) – APCO International ### 1931941###Main Presenter###Standards Program Manager###APCO International###Main Presenter: – APCO International
### she/her/hers3:30 PM – 4:30 PM
Are You Prepared: A World Cup Qatar 2022 Story
3:30 PM – 4:30 PM
Are You Prepared: A World Cup Qatar 2022 StoryLocation:Music City Center, 101 A-CMain Presenter: – Hamad Medical Corporation, Ambulance Service
Emergency Preparedness, Response and Situational Awareness
Andre Jones, PhD, MPA, MS, CPE, ENP – Hamad Medical Corporation, Ambulance Service ### 1931940###Main Presenter###Assistant Executive Director###Hamad Medical Corporation, Ambulance Service###Main Presenter: – Hamad Medical Corporation, Ambulance Service
###
3:30 PM – 4:30 PM
Build or Join? Best Radio System Option for My Agency
3:30 PM – 4:30 PM
Build or Join? Best Radio System Option for My AgencyLocation:Music City Center, 207 C-DMain Presenter: – Federal Engineering, Inc.
Radio and Wireless Communications Technologies
Brad Barber (he/him/his) – Federal Engineering, Inc. ### 1600627###Main Presenter###VP/Special Projects###Federal Engineering, Inc.###Main Presenter: – Federal Engineering, Inc.
### he/him/his
3:30 PM – 4:30 PM
Collaborative Leadership: Promoting Cooperation and Communication in Public Safety Organizations
3:30 PM – 4:30 PM
Collaborative Leadership: Promoting Cooperation and Communication in Public Safety OrganizationsLocation:Exhibit Hall 541Career Advancement Center
D. Jeremy DeMar, MA, CPE, ENP – Intrado ### 1307063###Presenter###Senior Product Manager###Intrado###Presenter: – Intrado
### 3:30 PM – 4:30 PM
Elevating & Empowering Female Leaders To Rise
3:30 PM – 4:30 PM
Elevating & Empowering Female Leaders To RiseLocation:Music City Center, 104 B-EMain Presenter: – Kimberly A. Miller & Associates, LLC
Leadership Development
Kimberly Ann Miller, PhD and 20+ years in public safety (she/her/hers) – Kimberly A. Miller & Associates, LLC ### 1306725###Main Presenter###Licensed Police & Public Safety Psychologist###Kimberly A. Miller & Associates, LLC###Main Presenter: – Kimberly A. Miller & Associates, LLC
### she/her/hers
3:30 PM – 4:30 PM
Getting Creative with ECC Staffing and Working from Home
3:30 PM – 4:30 PM
Getting Creative with ECC Staffing and Working from HomeLocation:Music City Center, 102Co-Presenter: – Arlington County Department of Public Safety Communications and Emergency Management
Co-Presenter:
NG9-1-1 and Emerging Technologies
Jacob Saur, ENP – Arlington County Department of Public Safety Communications and Emergency Management ### 1931984###Co-Presenter###ECC Administrator###Arlington County Department of Public Safety Communications and Emergency Management###Co-Presenter: – Arlington County Department of Public Safety Communications and Emergency Management
### @@@ Todd Komanetsky ### 2073884###Co-Presenter#########Co-Presenter:
### 3:30 PM – 4:30 PM
Legislative and Regulatory Issues Impacting APCO Members
3:30 PM – 4:30 PM
Legislative and Regulatory Issues Impacting APCO MembersLocation:Music City Center, 207 A-BMain Presenter: – Association of Public-Safety Communications Officials (APCO) International
Cutting Edge Developments
Mark Reddish – Association of Public-Safety Communications Officials (APCO) International ### 1306681###Main Presenter###Senior Counsel and Manager of Government Relations###Association of Public-Safety Communications Officials (APCO) International###Main Presenter: – Association of Public-Safety Communications Officials (APCO) International
### 3:30 PM – 4:30 PM
NextGen Telecommunicators and Mission Critical Services
3:30 PM – 4:30 PM
NextGen Telecommunicators and Mission Critical ServicesLocation:Music City Center, 101 D-EMain Presenter: – First Responder Network Authority
Co-Presenter: – Boulder County Sheriff's Office
Co-Presenter: – SunComm 911 Communications
FirstNet: Transforming the Future of Emergency Communications
Jennifer Harder, PhD (she/her/hers) – First Responder Network Authority ### 1306707###Main Presenter###Director - Roadmap Domains###First Responder Network Authority###Main Presenter: – First Responder Network Authority
### she/her/hers @@@ Brian Zierlein – Boulder County Sheriff's Office ### 1996090###Co-Presenter###Division Chief###Boulder County Sheriff's Office###Co-Presenter: – Boulder County Sheriff's Office
### @@@ Brittney Niblett – SunComm 911 Communications ### 1996091###Co-Presenter###911 Telecommunicator###SunComm 911 Communications###Co-Presenter: – SunComm 911 Communications
### 3:30 PM – 4:30 PM
The Evolving Cyber Landscape - NG911 and Hosted Solutions
3:30 PM – 4:30 PM
The Evolving Cyber Landscape - NG911 and Hosted SolutionsLocation:Music City Center, 105Main Presenter: – OTM Cyber
Co-Presenter: – OTM Cyber
Cybersecurity for Public Safety Communications
Jamie Ginn, PhD hc (he/him/his) – OTM Cyber ### 1600585###Main Presenter###President###OTM Cyber###Main Presenter: – OTM Cyber
### he/him/his @@@ Devin Lukomski (he/him/his) – OTM Cyber ### 1931949###Co-Presenter###Chief Operating Officer###OTM Cyber###Co-Presenter: – OTM Cyber
### he/him/his
3:30 PM – 4:30 PM
The Real First Responders: PTSD, Trauma & Self-Care
3:30 PM – 4:30 PM
The Real First Responders: PTSD, Trauma & Self-CareLocation:Music City Center, 205Main Presenter: – Kent State Police Department
Wellness in the Emergency Communication Center
Tricia A. Knoles (she/her/hers) – Kent State Police Department ### 1931943###Main Presenter###Sergeant###Kent State Police Department###Main Presenter: – Kent State Police Department
### she/her/hers
3:30 PM – 4:30 PM
Travelling Dispatchers: Alternative Staffing Solution
3:30 PM – 4:30 PM
Travelling Dispatchers: Alternative Staffing SolutionLocation:Music City Center, 202 A-BMain Presenter: – Moetivations, Inc
Cutting Edge Developments- Repeat Session
Maureen Dieckmann (she/her/hers) – Moetivations, Inc ### 1306669###Main Presenter###CEO & Founder###Moetivations, Inc###Main Presenter: – Moetivations, Inc
### she/her/hers3:45 PM – 4:15 PM
The Future of Emergency Response:
Life-saving, Life-Changing Technology Powered by the Right Data, the Right Place, at the Right Time
3:45 PM – 4:15 PM
The Future of Emergency Response:Life-saving, Life-Changing Technology Powered by the Right Data, the Right Place, at the Right Time Location:Exhibit Hall 2235Presenter: – RapidDeploy
Presenter: – KS911 Coordinating Council
Presenter:
Presentation Theater
Steve Raucher – RapidDeploy ### 1996650###Presenter###CEO, CO-Founder###RapidDeploy###Presenter: – RapidDeploy
### @@@ Michele Abbott – KS911 Coordinating Council ### 2083814###Presenter###Training Coordinator###KS911 Coordinating Council###Presenter: – KS911 Coordinating Council
### @@@ Troy Briggs ### 2083815###Presenter###KS911 Coordinating Council Chairman, Haskell County Sheriff######Presenter:
### 4:00 PM – 4:10 PM
Free Institute Online Course Drawing
4:00 PM – 4:10 PM
Free Institute Online Course Drawing
Location:Music City Center, Exhibit Hall 837
4:00 PM – 5:00 PM
APCO IntelliComm Live Demo
4:00 PM – 5:00 PM
APCO IntelliComm Live Demo
Location:Exhibit Hall 837
4:00 PM – 5:00 PM
IntelliComm Live Demo
4:00 PM – 5:00 PM
IntelliComm Live Demo
Location:Music City Center, Exhibit Hall 837
4:00 PM – 5:00 PM
Project 25 CAP Quarterly Open Meeting
4:00 PM – 5:00 PM
Project 25 CAP Quarterly Open Meeting
Location:Omni Nashville, Cumberland 3
4:00 PM – 6:00 PM
ECC Tour: Metropolitan Nashville Department of Emergency Communications Tour
4:00 PM – 6:00 PM
ECC Tour: Metropolitan Nashville Department of Emergency Communications TourLocation:Music City Center, Level 2 Parking Entrance
4:30 PM – 5:00 PM
Protecting and Enhancing the Data Locked in Your Systems
4:30 PM – 5:00 PM
Protecting and Enhancing the Data Locked in Your SystemsLocation:Exhibit Hall 2235Presenter: – Mission Critical Partners
Presentation Theater
Frank Arico – Mission Critical Partners ### 1996652###Presenter###Technical Services Director###Mission Critical Partners###Presenter: – Mission Critical Partners
### 5:00 PM – 6:00 PM
Atlantic Chapter Meeting
5:00 PM – 6:00 PM
Atlantic Chapter Meeting
Location:Music City Center, 201
5:30 PM – 7:00 PM
Young Professional Mixer (Invitation Only)
5:30 PM – 7:00 PM
Young Professional Mixer (Invitation Only)Location:Layer Cake Social Kitchen, Cherry Lounge
6:00 PM – 7:00 PM
Run/Walk Tour of Nashville – The Gulch & Music Row
6:00 PM – 7:00 PM
Run/Walk Tour of Nashville – The Gulch & Music Row
Location:Music City Center, Marty Dickens Terrace
7:00 AM – 6:00 PM
Registration & Member Voting
7:00 AM – 4:30 PM
Registration & Member VotingLocation:Music City Center, Exhibit Hall A
8:00 AM – 10:00 AM
Distinguished Achievers Breakfast (Ticket Required)
8:00 AM – 10:00 AM
Distinguished Achievers Breakfast (Ticket Required)Location:Music City Center, Karl Dean Grand Ballroom
Dominique Dawes ### 1980593###Keynote Speaker#########Keynote Speaker:
### 8:00 AM – 12:00 PM
APCO Store
8:00 AM – 12:00 PM
APCO Store
Location:Music City Center, Level 3 Lobby
8:00 AM – 5:00 PM
CAPRAD Technical Seminar
8:00 AM – 5:00 PM
CAPRAD Technical SeminarLocation:Music City Center, 208
8:00 AM – 5:00 PM
Quiet Room
8:00 AM – 5:00 PM
Quiet Room
Location:Music City Center, 213
10:00 AM – 11:00 AM
Keynote Meet & Greet with Dominique Dawes
10:00 AM – 11:00 AM
Keynote Meet & Greet with Dominique Dawes
Location:Music City Center, Exhibit Hall 837
10:00 AM – 3:00 PM
Blood Drive
10:00 AM – 3:00 PM
Blood Drive
Location:Exhibit Hall 2201
10:00 AM – 4:00 PM
Headshot Lounge
10:00 AM – 4:00 PM
Headshot Lounge
Location:Exhibit Hall 2004
10:00 AM – 4:00 PM
Network & Recharge Lounge
10:00 AM – 4:00 PM
Network & Recharge Lounge
Location:Exhibit Hall 219
10:00 AM – 5:00 PM
APCO Exhibit Hall
10:00 AM – 4:00 PM
APCO Exhibit Hall
Location:Music City Center, Level 3 Exhibit Hall
10:15 AM – 1:15 PM
Medium ECC Directors Roundtable (Invitation Only)
10:15 AM – 1:15 PM
Medium ECC Directors Roundtable (Invitation Only)
Location:Omni Nashville, Cumberland 5-6
10:15 AM – 1:15 PM
Small ECC Directors Roundtable (Invitation Only)
10:15 AM – 1:15 PM
Small ECC Directors Roundtable (Invitation Only)
Location:Omni Nashville, Cumberland 3-4
10:15 AM – 3:30 PM
Large ECC Directors Roundtable (Invitation Only)
10:15 AM – 3:30 PM
Large ECC Directors Roundtable (Invitation Only)
Location:Omni Nashville, Broadway Ballroom A-B
10:30 AM – 11:00 AM
Leveraging Technology to Deliver Increased Safety
10:30 AM – 11:00 AM
Leveraging Technology to Deliver Increased SafetyLocation:Exhibit Hall 2235Presenter: – Motorola Solutions
Presenter: – Motorola Solutions
Presentation Theater
Lashinda Stair – Motorola Solutions ### 2001873###Presenter###Senior Industry Specialist###Motorola Solutions###Presenter: – Motorola Solutions
### @@@ Alan Melvin – Motorola Solutions ### 2033669###Presenter###Senior Consultant###Motorola Solutions###Presenter: – Motorola Solutions
### 10:30 AM – 11:15 AM
K9 Dog Demonstrations - "Nashville International Airport (BNA) K9 Division"
10:30 AM – 11:15 AM
K9 Dog Demonstrations - "Nashville International Airport (BNA) K9 Division"
Location:Exhibit Hall 200
10:30 AM – 11:30 AM
APCO IntelliComm Live Demo
10:30 AM – 11:30 AM
APCO IntelliComm Live Demo
Location:Music City Center, Exhibit Hall 837
10:30 AM – 11:30 AM
IntelliComm Live Demo
10:30 AM – 11:30 AM
IntelliComm Live Demo
Location:Music City Center, Exhibit Hall 837
10:30 AM – 11:30 AM
Leveling Up: Being a Desirable Candidate for Promotion
10:30 AM – 11:30 AM
Leveling Up: Being a Desirable Candidate for PromotionLocation:Exhibit Hall 541Presenter: – Cobb County (E911) Department of Emergency Communications
Career Advancement Center
Melissa A. Alterio, M.S., CPE, RPL – Cobb County (E911) Department of Emergency Communications ### 1302443###Presenter###Director###Cobb County (E911) Department of Emergency Communications###Presenter: – Cobb County (E911) Department of Emergency Communications
### 10:30 AM – 12:00 PM
Texas Chapter Meeting
10:30 AM – 12:00 PM
Texas Chapter Meeting
Location:Music City Center, 201
11:15 AM – 11:45 AM
PSAP/ECC Evolution from Legacy Systems to NG911
11:15 AM – 11:45 AM
PSAP/ECC Evolution from Legacy Systems to NG911Location:Exhibit Hall 2235Presenter: – AT&T Public Safety Solutions
Presentation Theater
Jimmy Lichtenstein – AT&T Public Safety Solutions ### 1730143###Presenter###Nationwide Principal Architect###AT&T Public Safety Solutions###Presenter: – AT&T Public Safety Solutions
### 11:30 AM – 12:15 PM
K9 Dog Demostrations - "Tennessee Bureau of Investigations"
11:30 AM – 12:15 PM
K9 Dog Demostrations - "Tennessee Bureau of Investigations"
Location:Exhibit Hall 200
11:30 AM – 12:30 PM
APCO IntelliComm Live Demo
11:30 AM – 12:30 PM
APCO IntelliComm Live Demo
Location:Music City Center, Exhibit Hall 837
11:30 AM – 12:30 PM
IntelliComm Live Demo
11:30 AM – 12:30 PM
IntelliComm Live Demo
Location:Music City Center, Exhibit Hall 837
11:45 AM – 12:45 PM
Being a Good Leader is an Inside Job!
11:45 AM – 12:45 PM
Being a Good Leader is an Inside Job!Location:Exhibit Hall 541Presenter: – On Scene First
Career Advancement Center
Tracy Eldridge, ENP (she/her/hers) – On Scene First ### 1285729###Presenter###CEO | Trainer | Coach###On Scene First###Presenter: – On Scene First
### she/her/hers
12:00 PM – 12:10 PM
Free Institute Online Course Drawing
12:00 PM – 12:10 PM
Free Institute Online Course Drawing
Location:Music City Center, Exhibit Hall 837
12:00 PM – 12:30 PM
The Coming Storm: Public Safety, Data and Information
12:00 PM – 12:30 PM
The Coming Storm: Public Safety, Data and InformationLocation:Exhibit Hall 2235Presentation Theater
Chris Carver, MPA, ENP, CPSL – Hexagon ### 1306688###Presenter###Director###Hexagon###Presenter: – Hexagon
###
12:00 PM – 1:30 PM
Past Presidents and Life Members Luncheon (Invitation Only)
12:00 PM – 1:30 PM
Past Presidents and Life Members Luncheon (Invitation Only)
Location:Omni Nashville, Music Row 5
12:00 PM – 2:00 PM
ECC Tour: Brentwood Emergency Communications Tour
12:00 PM – 2:00 PM
ECC Tour: Brentwood Emergency Communications TourLocation:Music City Center, Level 2 Parking Entrance
12:30 PM – 1:15 PM
K9 Dog Demonstrations - "Bureau of Alcohol, Tobacco, Firearms & Explosives"
12:30 PM – 1:15 PM
K9 Dog Demonstrations - "Bureau of Alcohol, Tobacco, Firearms & Explosives"
Location:Exhibit Hall 200
12:30 PM – 2:00 PM
Tennessee Chapter Meeting
12:30 PM – 2:00 PM
Tennessee Chapter Meeting
Location:Music City Center, 201
12:30 PM – 4:00 PM
Reminiscing with History Makers Interviews
12:30 PM – 4:00 PM
Reminiscing with History Makers Interviews
Location:Omni Nashville, Mockingbird 3
12:45 PM – 1:15 PM
Cloud Security Should Not Be Cloudy
12:45 PM – 1:15 PM
Cloud Security Should Not Be CloudyLocation:Exhibit Hall 2235Presenter: – SecuLore Solutions
Presentation Theater
Sean Scott (he/him/his) – SecuLore Solutions ### 1393272###Presenter###CEO & CTO###SecuLore Solutions###Presenter: – SecuLore Solutions
### he/him/his1:00 PM – 1:10 PM
Free Institute Online Course Drawing
1:00 PM – 1:10 PM
Free AFC Licensing Services Drawing
Location:Music City Center, Exhibit Hall 837
1:00 PM – 2:00 PM
APCO IntelliComm Live Demo
1:00 PM – 2:00 PM
APCO IntelliComm Live Demo
Location:Music City Center, Exhibit Hall 837
1:00 PM – 2:00 PM
Career Goals + Action = Career Growth
1:00 PM – 2:00 PM
Career Goals + Action = Career Growth Location:Exhibit Hall 541Career Advancement Center
Amy Marion, ENP – RapidSOS ### 2002557###Presenter###Field Partner Manager###RapidSOS###Presenter: – RapidSOS
### 1:00 PM – 2:00 PM
IntelliComm Live Demo
1:00 PM – 2:00 PM
IntelliComm Live Demo
Location:Music City Center, Exhibit Hall 837
1:30 PM – 2:00 PM
Exploring Real Time Text
1:30 PM – 2:00 PM
Exploring Real Time TextLocation:Exhibit Hall 2235Presentation Theater
Greg Dixon – Comtech ### 2002547###Presenter###Regional Account Manager###Comtech###Presenter: – Comtech
###
1:30 PM – 2:15 PM
K9 Dog Demonstrations - "Metro Nashville Police Department"
1:30 PM – 2:15 PM
K9 Dog Demonstrations - "Metro Nashville Police Department"
Location:Exhibit Hall 200
1:30 PM – 2:30 PM
Crisis Professionals in the 911 Center
1:30 PM – 2:30 PM
Crisis Professionals in the 911 CenterLocation:Music City Center, 207 A-BMain Presenter: – Public Safety Communications Department
Co-Presenter: – City of Tucson Public Safety Communications Department
Co-Presenter: – City of Tucson Public Safety Communications Department
Cutting Edge Developments
Ana Corcoran, CPM (she/her/hers) – Public Safety Communications Department ### 1931991###Main Presenter###Administrator###Public Safety Communications Department###Main Presenter: – Public Safety Communications Department
### she/her/hers @@@ Jason Brown – City of Tucson Public Safety Communications Department ### 1931992###Co-Presenter###Coordinator###City of Tucson Public Safety Communications Department###Co-Presenter: – City of Tucson Public Safety Communications Department
### @@@ Geoff Kuhn, RPL, ENP – City of Tucson Public Safety Communications Department ### 1931993###Co-Presenter###Deputy Director###City of Tucson Public Safety Communications Department###Co-Presenter: – City of Tucson Public Safety Communications Department
###
1:30 PM – 2:30 PM
Elevating & Empowering Female Leaders To Rise
1:30 PM – 2:30 PM
Elevating & Empowering Female Leaders To RiseLocation:Music City Center, 202 A-BMain Presenter: – Kimberly A. Miller & Associates, LLC
Leadership Development- Repeat Session
Kimberly Ann Miller, PhD and 20+ years in public safety (she/her/hers) – Kimberly A. Miller & Associates, LLC ### 1306725###Main Presenter###Licensed Police & Public Safety Psychologist###Kimberly A. Miller & Associates, LLC###Main Presenter: – Kimberly A. Miller & Associates, LLC
### she/her/hers
1:30 PM – 2:30 PM
Exceed Standards! Present Professional & Productive
1:30 PM – 2:30 PM
Exceed Standards! Present Professional & ProductiveLocation:Music City Center, 103Main Presenter: – Memphis Police Emergency Communications Bureau
Communications Center Management
Erica May, MPA, ENP – Memphis Police Emergency Communications Bureau ### 1931898###Main Presenter###Supervisor ###Memphis Police Emergency Communications Bureau###Main Presenter: – Memphis Police Emergency Communications Bureau
###
1:30 PM – 2:30 PM
How Secure Is Your Land Mobile Radio System?
1:30 PM – 2:30 PM
How Secure Is Your Land Mobile Radio System?Location:Music City Center, 207 C-DMain Presenter: – Mission Critical Partners
Radio and Wireless Communications Technologies
Nick Falgiatore, PE, ENP (he/him/his) – Mission Critical Partners ### 1931987###Main Presenter######Mission Critical Partners###Main Presenter: – Mission Critical Partners
### he/him/his1:30 PM – 2:30 PM
Is Something Wrong With Me? It's OK to be OK!
1:30 PM – 2:30 PM
Is Something Wrong With Me? It's OK to be OK!Location:Music City Center, 205Main Presenter: – Fayette County 911
Wellness in the Emergency Communication Center
Sharon Miller, CMCP (she/her/hers) – Fayette County 911 ### 1931920###Main Presenter###Records Manager###Fayette County 911###Main Presenter: – Fayette County 911
### she/her/hers
1:30 PM – 2:30 PM
Is Your Call Taking Creating Positive Ripples?
1:30 PM – 2:30 PM
Is Your Call Taking Creating Positive Ripples?Location:Music City Center, 106Main Presenter: – Warren County Communications Center
Frontline Telecommunicator
Gary A. Hill, National Certifications - 9-1-1 Officer / EMD / CTO Instructor / NJ - EMT / NJ - Police Academy Methods of Instruction (he/him/his) – Warren County Communications Center ### 1931937###Main Presenter###911 Coordinator / Training Officer ###Warren County Communications Center###Main Presenter: – Warren County Communications Center
### he/him/his
1:30 PM – 2:30 PM
Land Mobile Radio (LMR) Managers and Cyber Attacks
1:30 PM – 2:30 PM
Land Mobile Radio (LMR) Managers and Cyber AttacksLocation:Music City Center, 105Main Presenter: – Cybersecurity and Infrastructure Security Agency (CISA)
Co-Presenter:
Co-Presenter: – Net Force
Co-Presenter: – State of California Governor's Office of Emergency Services Public Safety Communications
Co-Presenter: – CISA/IOD
Cybersecurity for Public Safety Communications
Richard Tenney – Cybersecurity and Infrastructure Security Agency (CISA) ### 1306655###Main Presenter###Senior Advisor###Cybersecurity and Infrastructure Security Agency (CISA)###Main Presenter: – Cybersecurity and Infrastructure Security Agency (CISA)
### @@@ Lisa Festa ### 2057741###Co-Presenter#########Co-Presenter:
### @@@ Josh Chin, MSBA, CISSP, CDPSE – Net Force ### 2057742###Co-Presenter###Founder, Managing Partner###Net Force###Co-Presenter: – Net Force
### @@@ Budge N. Currier – State of California Governor's Office of Emergency Services Public Safety Communications ### 1306659###Co-Presenter###Branch Manager , 9-1-1 Emergency Communications Office###State of California Governor's Office of Emergency Services Public Safety Communications###Co-Presenter: – State of California Governor's Office of Emergency Services Public Safety Communications
### @@@ Brandon Smith – CISA/IOD ### 2082015###Co-Presenter###Telecommunications Specialist###CISA/IOD###Co-Presenter: – CISA/IOD
### 1:30 PM – 2:30 PM
NG 911 and FirstNet – Working Better Together
1:30 PM – 2:30 PM
NG 911 and FirstNet – Working Better TogetherLocation:Music City Center, 102Co-Presenter: – AT&T
Co-Presenter: – AT&T Public Safety Solutions
NG9-1-1 and Emerging Technologies
Mark Titus – AT&T ### 1600631###Co-Presenter###Assoc. Director FirstNet Products###AT&T###Co-Presenter: – AT&T
### @@@ Jimmy Lichtenstein – AT&T Public Safety Solutions ### 1730143###Co-Presenter###Nationwide Principal Architect###AT&T Public Safety Solutions###Co-Presenter: – AT&T Public Safety Solutions
### 1:30 PM – 2:30 PM
State of Tennessee FirstNet Use Cases
1:30 PM – 2:30 PM
State of Tennessee FirstNet Use CasesLocation:Music City Center, 101 D-EMain Presenter: – First Responder Network Authority
Co-Presenter: – Tennessee Emergency Communications Board
Co-Presenter: – Metro Nashville Police Department
FirstNet: Transforming the Future of Emergency Communications
Gerald Risner – First Responder Network Authority ### 1931975###Main Presenter###Senior Public Safety Advisor###First Responder Network Authority###Main Presenter: – First Responder Network Authority
### @@@ Curtis Sutton – Tennessee Emergency Communications Board ### 2005423###Co-Presenter###Executive Director###Tennessee Emergency Communications Board###Co-Presenter: – Tennessee Emergency Communications Board
### @@@ John Singleton – Metro Nashville Police Department ### 2043848###Co-Presenter###Police IT Director###Metro Nashville Police Department###Co-Presenter: – Metro Nashville Police Department
### 1:30 PM – 2:30 PM
The LeaderSHIP 10 Life Lessons From the Best Captains I Know
1:30 PM – 2:30 PM
The LeaderSHIP 10 Life Lessons From the Best Captains I KnowLocation:Music City Center, 104 B-EMain Presenter: – Cobb County Dept of Emergency Communications
Leadership Development
Samantha Hawkins – Cobb County Dept of Emergency Communications ### 1600604###Main Presenter###Training Technician###Cobb County Dept of Emergency Communications###Main Presenter: – Cobb County Dept of Emergency Communications
###
1:30 PM – 2:30 PM
The PSAP/ECC's Role in Pre-Planned Community Events
1:30 PM – 2:30 PM
The PSAP/ECC's Role in Pre-Planned Community EventsLocation:Music City Center, 101 A-CMain Presenter: – Hexagon
Emergency Preparedness, Response and Situational Awareness
Leah Hornacek, ENP – Hexagon ### 1931969###Main Presenter######Hexagon###Main Presenter: – Hexagon
### 2:00 PM – 2:10 PM
Expo Quest Drawing
2:00 PM – 2:10 PM
Expo Quest Drawing
Location:Music City Center, Exhibit Hall 837
2:00 PM – 2:30 PM
Think Tank: Pet Therapy in the ECC! Helping 9-1-1 One Paw at a Time!
2:00 PM – 2:30 PM
Think Tank: Pet Therapy in the ECC! Helping 9-1-1 One Paw at a Time!Location:Music City Center, Level 2 Foyer
Sofia Clingenpeel ### 1980968###Presenter#########Presenter:
### 2:15 PM – 2:45 PM
Important Considerations When Purchasing Aerial Imagery for Public Safety
2:15 PM – 2:45 PM
Important Considerations When Purchasing Aerial Imagery for Public SafetyLocation:Exhibit Hall 2235Presenter: – EagleView Technologies
Presentation Theater
Joe Oddi – EagleView Technologies ### 1606886###Presenter###Director - Partner Strategies###EagleView Technologies###Presenter: – EagleView Technologies
### 2:15 PM – 3:15 PM
The Roads Converge – What Path Will You Take? Part Two
2:15 PM – 3:15 PM
The Roads Converge – What Path Will You Take? Part TwoLocation:Exhibit Hall 541Presenter: – Marshall County Communications Center
Career Advancement Center
Rhonda Braudis – Marshall County Communications Center ### 1416693###Presenter###911 Communications Director###Marshall County Communications Center###Presenter: – Marshall County Communications Center
###
3:00 PM – 3:10 PM
Free Institute Online Course Drawing
3:00 PM – 3:10 PM
Free Institute Online Course Drawing
Location:Music City Center, Exhibit Hall 837
3:00 PM – 3:30 PM
Saving Seconds Saves Lives: Enhancing Vehicle Emergency Response through Data
3:00 PM – 3:30 PM
Saving Seconds Saves Lives: Enhancing Vehicle Emergency Response through DataLocation:Exhibit Hall 2235Presenter: – SiriusXM CVS
Presentation Theater
Michael Hirsch – SiriusXM CVS ### 1605790###Presenter###Senior Product Manager###SiriusXM CVS###Presenter: – SiriusXM CVS
###
3:00 PM – 4:00 PM
Advanced Persistent Threats & Public Safety
3:00 PM – 4:00 PM
Advanced Persistent Threats & Public SafetyLocation:Music City Center, 105Main Presenter: – Cybersecurity and Infrastructure Security Agency (CISA)
Co-Presenter:
Co-Presenter: – Net Force
Co-Presenter:
Co-Presenter: – State of California Governor's Office of Emergency Services Public Safety Communications
Cybersecurity for Public Safety Communications
Richard Tenney – Cybersecurity and Infrastructure Security Agency (CISA) ### 1306655###Main Presenter###Senior Advisor###Cybersecurity and Infrastructure Security Agency (CISA)###Main Presenter: – Cybersecurity and Infrastructure Security Agency (CISA)
### @@@ Lisa Festa ### 2057741###Co-Presenter#########Co-Presenter:
### @@@ Josh Chin, MSBA, CISSP, CDPSE – Net Force ### 2057742###Co-Presenter###Founder, Managing Partner###Net Force###Co-Presenter: – Net Force
### @@@ Mike Finch ### 2057740###Co-Presenter#########Co-Presenter:
### @@@ Budge N. Currier – State of California Governor's Office of Emergency Services Public Safety Communications ### 1306659###Co-Presenter###Branch Manager , 9-1-1 Emergency Communications Office###State of California Governor's Office of Emergency Services Public Safety Communications###Co-Presenter: – State of California Governor's Office of Emergency Services Public Safety Communications
### 3:00 PM – 4:00 PM
APCO IntelliComm Live Demo
3:00 PM – 4:00 PM
APCO IntelliComm Live Demo
Location:Exhibit Hall 837
3:00 PM – 4:00 PM
Console to 5k: How a Race Led to Professional Development
3:00 PM – 4:00 PM
Console to 5k: How a Race Led to Professional DevelopmentLocation:Music City Center, 205Main Presenter: – Cobb County Dept of Emergency Communications
Wellness in the Emergency Communication Center
Leighann Schultz, BS – Cobb County Dept of Emergency Communications ### 1931930###Main Presenter###Training / QA Coordinator###Cobb County Dept of Emergency Communications###Main Presenter: – Cobb County Dept of Emergency Communications
### 3:00 PM – 4:00 PM
Dispatching During Civil Unrest
3:00 PM – 4:00 PM
Dispatching During Civil UnrestLocation:Music City Center, 103Main Presenter: – SHOWALTER & COMPANY, INC.
Communications Center Management
Doug E. Showalter – SHOWALTER & COMPANY, INC. ### 1376019###Main Presenter###CEO / National Spokesman###SHOWALTER & COMPANY, INC.###Main Presenter: – SHOWALTER & COMPANY, INC.
### 3:00 PM – 4:00 PM
Fashion Square Mall: Civil Unrest Dispatcher Perspective
3:00 PM – 4:00 PM
Fashion Square Mall: Civil Unrest Dispatcher PerspectiveLocation:Music City Center, 101 A-CMain Presenter: – Scottsdale Police Department
Emergency Preparedness, Response and Situational Awareness
Derrik Gregg (he/him/his) – Scottsdale Police Department ### 1931938###Main Presenter###Communications Supervisor###Scottsdale Police Department###Main Presenter: – Scottsdale Police Department
### he/him/his3:00 PM – 4:00 PM
Federal Funding for Next Generation 9-1-1
3:00 PM – 4:00 PM
Federal Funding for Next Generation 9-1-1Location:Music City Center, 207 A-BMain Presenter: – APCO International
Co-Presenter: – Story County Sheriff's Office
Co-Presenter: – Athens-Clarke County Police Department
Co-Presenter: – National Sheriffs' Association
Cutting Edge Developments
Mel Maier – APCO International ### 1615329###Main Presenter###Executive Director###APCO International###Main Presenter: – APCO International
### @@@ Nic Briseno – Story County Sheriff's Office ### 1649529###Co-Presenter###Communications Commander###Story County Sheriff's Office###Co-Presenter: – Story County Sheriff's Office
### @@@ Keith Kelley – Athens-Clarke County Police Department ### 2082032###Co-Presenter###Deputy Chief###Athens-Clarke County Police Department###Co-Presenter: – Athens-Clarke County Police Department
### @@@ Jonathan Thompson – National Sheriffs' Association ### 2086756###Co-Presenter###Executive Director and CEO###National Sheriffs' Association###Co-Presenter: – National Sheriffs' Association
### 3:00 PM – 4:00 PM
FirstNet in Action: Communicating on the Front Lines of the Marshall Fire
3:00 PM – 4:00 PM
FirstNet in Action: Communicating on the Front Lines of the Marshall FireLocation:Music City Center, 101 D-EMain Presenter: – First Responder Network Authority
Co-Presenter: – State of Colorado Center of Excellence for Advanced Technology Aerial Firefighting
Co-Presenter: – Boulder County Sheriff's Office
Co-Presenter: – AT&T FirstNet
Co-Presenter: – FirstNet Program at AT&T
FirstNet: Transforming the Future of Emergency Communications
Doug Harder – First Responder Network Authority ### 1931971###Main Presenter###Senior Public Safety Advisor###First Responder Network Authority###Main Presenter: – First Responder Network Authority
### @@@ Ben Lawrence – State of Colorado Center of Excellence for Advanced Technology Aerial Firefighting ### 1398687###Co-Presenter###Technology Transfer Manager###State of Colorado Center of Excellence for Advanced Technology Aerial Firefighting###Co-Presenter: – State of Colorado Center of Excellence for Advanced Technology Aerial Firefighting
### @@@ Brian Zierlein – Boulder County Sheriff's Office ### 1996090###Co-Presenter###Division Chief###Boulder County Sheriff's Office###Co-Presenter: – Boulder County Sheriff's Office
### @@@ Shannon Browning, M.S. Justice Administration and Leadership (he/him/his) – AT&T FirstNet ### 2074636###Co-Presenter###Section Chief, Response Operations Group###AT&T FirstNet###Co-Presenter: – AT&T FirstNet
### he/him/his @@@ Ryan Fields-Spack – FirstNet Program at AT&T ### 1316277###Co-Presenter###Lead Market Development Manager###FirstNet Program at AT&T###Co-Presenter: – FirstNet Program at AT&T
### 3:00 PM – 4:00 PM
Florida Chapter Meeting
3:00 PM – 4:00 PM
Florida Chapter Meeting
Location:Music City Center, 201
3:00 PM – 4:00 PM
Getting Creative with ECC Staffing and Working from Home
3:00 PM – 4:00 PM
Getting Creative with ECC Staffing and Working from HomeLocation:Music City Center, 202 A-BMain Presenter: – RapidDeploy
Co-Presenter: – Arlington County Department of Public Safety Communications and Emergency Management
NG9-1-1 and Emerging Technologies- Repeat Session
Steve Raucher – RapidDeploy ### 1996650###Main Presenter###CEO, CO-Founder###RapidDeploy###Main Presenter: – RapidDeploy
### @@@ Jacob Saur, ENP – Arlington County Department of Public Safety Communications and Emergency Management ### 1931984###Co-Presenter###ECC Administrator###Arlington County Department of Public Safety Communications and Emergency Management###Co-Presenter: – Arlington County Department of Public Safety Communications and Emergency Management
### 3:00 PM – 4:00 PM
IntelliComm Live Demo
3:00 PM – 4:00 PM
IntelliComm Live Demo
Location:Music City Center, Exhibit Hall 837
3:00 PM – 4:00 PM
Now Possible: Streaming Video and Recorded Media for PSAPs
3:00 PM – 4:00 PM
Now Possible: Streaming Video and Recorded Media for PSAPsLocation:Music City Center, 102Main Presenter: – AGENT511
Co-Presenter: – Zetron
Co-Presenter: – Intrado Safety Services
NG9-1-1 and Emerging Technologies
Jay I. Malin, ENP (he/him/his) – AGENT511 ### 1931994###Main Presenter######AGENT511###Main Presenter: – AGENT511
### he/him/his @@@ Paul Guest – Zetron ### 1931995###Co-Presenter###Senior Director of Business Development###Zetron###Co-Presenter: – Zetron
### @@@ Denis Marin – Intrado Safety Services ### 1931996###Co-Presenter###Sr. Product Manager###Intrado Safety Services###Co-Presenter: – Intrado Safety Services
###
3:00 PM – 4:00 PM
Tail Wagging the Dog: Hidden Approach to PSC Procurement
3:00 PM – 4:00 PM
Tail Wagging the Dog: Hidden Approach to PSC ProcurementLocation:Music City Center, 207 C-DMain Presenter: – Pyramid Consulting
Radio and Wireless Communications Technologies
Terry L. Burnworth – Pyramid Consulting ### 1600592###Main Presenter###President###Pyramid Consulting###Main Presenter: – Pyramid Consulting
### 3:00 PM – 4:00 PM
Turning Off When You're Expected to Always Be On
3:00 PM – 4:00 PM
Turning Off When You're Expected to Always Be OnLocation:Music City Center, 104 B-EMain Presenter: – Colorado State Patrol
Leadership Development
Kylie Slayton, RPL – Colorado State Patrol ### 1600591###Main Presenter###Regional Manager###Colorado State Patrol###Main Presenter: – Colorado State Patrol
###
3:00 PM – 4:00 PM
When Autism has an Emergency
3:00 PM – 4:00 PM
When Autism has an EmergencyLocation:Music City Center, 106Main Presenter: – Hamilton County 9-1-1 Emergency Communications District
Frontline Telecommunicator
Jared W. Pelham, RPL, ENP – Hamilton County 9-1-1 Emergency Communications District ### 1931934###Main Presenter######Hamilton County 9-1-1 Emergency Communications District###Main Presenter: – Hamilton County 9-1-1 Emergency Communications District
### 4:15 PM – 5:15 PM
Second General Business Session
4:15 PM – 5:15 PM
Second General Business Session
Location:Music City Center, Davidson Ballroom
5:15 PM – 6:00 PM
Second Vice President Reception
5:15 PM – 6:00 PM
Second Vice President Reception
Location:Music City Center, Davidson Ballroom Foyer
7:00 PM – 10:00 PM
APCO Block Party!
7:00 PM – 10:00 PM
APCO Block Party!Location:Ascend Amphitheater , Ascend Amphitheater
7:00 AM – 7:45 AM
Mindful Stretching Session
7:00 AM – 7:45 AM
Guided Meditation Session
Location:Omni Nashville, Legends Ballroom A
7:00 AM – 6:00 PM
Registration
8:00 AM – 9:30 AM
Registration Location:Music City Center, Exhibit Hall A
7:30 AM – 9:30 AM
Chapter Officers and CCAM Breakfast
7:30 AM – 9:30 AM
Chapter Officers and CCAM Breakfast
Location:Omni Nashville, Cumberland 5-6
7:30 AM – 11:30 AM
Institute Adjunct Instructor Appreciation Breakfast (Invitation Only)
7:30 AM – 11:30 AM
Institute Adjunct Instructor Appreciation Breakfast (Invitation Only)Location:Omni Nashville, Cumberland 3
8:00 AM – 9:00 AM
Nevada Chapter Meeting
8:00 AM – 9:00 AM
Nevada Chapter Meeting
Location:Music City Center, 201
8:00 AM – 5:00 PM
Quiet Room
8:00 AM – 5:00 PM
Quiet Room
Location:Music City Center, 213
8:15 AM – 8:45 AM
Think Tank: Us vs. Them: Breaking down barriers in your center
8:15 AM – 8:45 AM
Think Tank: Us vs. Them: Breaking down barriers in your centerLocation:Music City Center, Level 2 FoyerPresenter: – Morgan County EMCD
Jeanie Pharis, ENP, RPL, MS (she/her/hers) – Morgan County EMCD ### 1980661###Presenter###Director###Morgan County EMCD###Presenter: – Morgan County EMCD
### she/her/hers8:30 AM – 9:30 AM
Creating a Region-wide Interoperable Network
8:30 AM – 9:30 AM
Creating a Region-wide Interoperable NetworkLocation:Music City Center, 207 C-DMain Presenter: – Motorola Solutions
Co-Presenter: – Texas Department of Public Safety
Radio and Wireless Communications Technologies
Brent Kohman (he/him/his) – Motorola Solutions ### 1693121###Main Presenter######Motorola Solutions###Main Presenter: – Motorola Solutions
### he/him/his @@@ Karla Jurrens – Texas Department of Public Safety ### 1389424###Co-Presenter###Statewide Interoperability Coordinator###Texas Department of Public Safety###Co-Presenter: – Texas Department of Public Safety
### 8:30 AM – 9:30 AM
Customer Service! Does It Really Belong in the ECC?
8:30 AM – 9:30 AM
Customer Service! Does It Really Belong in the ECC?Location:Music City Center, 106Main Presenter: – METCOM 9-1-1
Co-Presenter:
Frontline Telecommunicator
Mark Spross, RPL, CPE – METCOM 9-1-1 ### 1615718###Main Presenter###Executive Director###METCOM 9-1-1###Main Presenter: – METCOM 9-1-1
### @@@ Grayson Gusa ### 1955815###Co-Presenter#########Co-Presenter:
###
8:30 AM – 9:30 AM
Developing a Strong Work Relationship with Your People
8:30 AM – 9:30 AM
Developing a Strong Work Relationship with Your PeopleLocation:Music City Center, 104 B-EMain Presenter: – Missouri State Highway Patrol
Co-Presenter: – Missouri State Highway Patrol
Leadership Development
Roger D. Martin (he/him/his) – Missouri State Highway Patrol ### 1931900###Main Presenter###Retired###Missouri State Highway Patrol###Main Presenter: – Missouri State Highway Patrol
### he/him/his @@@ Dawn Moore – Missouri State Highway Patrol ### 1931901###Co-Presenter###Chief Operator###Missouri State Highway Patrol###Co-Presenter: – Missouri State Highway Patrol
###
8:30 AM – 9:30 AM
Lessons Learned Working Two Active Threat Incidents
8:30 AM – 9:30 AM
Lessons Learned Working Two Active Threat IncidentsLocation:Music City Center, 101 A-CMain Presenter: – City of Chesapeake Police Department
Emergency Preparedness, Response and Situational Awareness
Jessica Kay (she/her/hers) – City of Chesapeake Police Department ### 1931929###Main Presenter###Assistant 9-1-1 Coordinator###City of Chesapeake Police Department###Main Presenter: – City of Chesapeake Police Department
### she/her/hers
8:30 AM – 9:30 AM
Leveraging Technology to Offset Staffing Challenges
8:30 AM – 9:30 AM
Leveraging Technology to Offset Staffing ChallengesLocation:Music City Center, 207 A-BMain Presenter: – Jefferson County Communications Center Authority
Co-Author: – Jefferson County Communications Center Authority
Cutting Edge Developments
Michael Brewer – Jefferson County Communications Center Authority ### 1931921###Main Presenter######Jefferson County Communications Center Authority###Main Presenter: – Jefferson County Communications Center Authority
### @@@ Kevin Biegert – Jefferson County Communications Center Authority ### 1931922###Co-Author###Director of IT###Jefferson County Communications Center Authority###Co-Author: – Jefferson County Communications Center Authority
### 8:30 AM – 9:30 AM
Overcoming Resistance to Change
8:30 AM – 9:30 AM
Overcoming Resistance to ChangeLocation:Music City Center, 202 A-BMain Presenter: – KathyGruver, speaker
Wellness in the Emergency Communication Center- Repeat Session
Kathy Gruver, PhD, ACC (she/her/hers) – KathyGruver, speaker ### 1306619###Main Presenter###Speaker, Author, Coach###KathyGruver, speaker###Main Presenter: – KathyGruver, speaker
### she/her/hers
8:30 AM – 9:30 AM
Partly Cloudy... A Transition to Cloud
8:30 AM – 9:30 AM
Partly Cloudy... A Transition to CloudLocation:Music City Center, 105Main Presenter: – Motorola Solutions
Cybersecurity for Public Safety Communications
Jeanine Baisi, GSLC (she/her/hers) – Motorola Solutions ### 2032624###Main Presenter###Security Solutions Professional###Motorola Solutions###Main Presenter: – Motorola Solutions
### she/her/hers
8:30 AM – 9:30 AM
Preparing your ECC for Cloud Applications
8:30 AM – 9:30 AM
Preparing your ECC for Cloud ApplicationsLocation:Music City Center, 102Main Presenter: – Lumen
Co-Presenter: – AWS
Co-Presenter: – Dejero
NG9-1-1 and Emerging Technologies
Brett Whitney – Lumen ### 1752547###Main Presenter###Account Director, Business Development Public Safety###Lumen###Main Presenter: – Lumen
### @@@ Steve Sebestyen – AWS ### 1615729###Co-Presenter###Principal BD Manager###AWS###Co-Presenter: – AWS
### @@@ Jehan Karim – Dejero ### 1931894###Co-Presenter###Global Director, BD###Dejero###Co-Presenter: – Dejero
### 8:30 AM – 9:30 AM
Psychological Capital: Developing the HERO within
8:30 AM – 9:30 AM
Psychological Capital: Developing the HERO withinLocation:Music City Center, 205Main Presenter: – City of Los Angeles/Office of the City Administrative Officer
Wellness in the Emergency Communication Center
Emily Zavala, BA (she/her/hers) – City of Los Angeles/Office of the City Administrative Officer ### 1931978###Main Presenter###Management Assistant###City of Los Angeles/Office of the City Administrative Officer###Main Presenter: – City of Los Angeles/Office of the City Administrative Officer
### she/her/hers
8:30 AM – 9:30 AM
Retaining Staff - Are They Happy?
8:30 AM – 9:30 AM
Retaining Staff - Are They Happy?Location:Music City Center, 103Main Presenter: – APCO International
Communications Center Management
Crystal Lawrence, CPE, RPL, ENP (she/her/hers) – APCO International ### 1306706###Main Presenter###Communications Center and 9-1-1 Services Director###APCO International###Main Presenter: – APCO International
### she/her/hers8:30 AM – 9:30 AM
Simultaneous Big Events!
8:30 AM – 9:30 AM
Simultaneous Big Events!Location:Music City Center, 101 D-EMain Presenter: – First Responder Network Authority
Co-Presenter: – Phoenix Fire Department
Co-Presenter: – Phoenix Fire Department | Phoenix Regional Dispatch Center
Co-Presenter: – AT&T FirstNet
Co-Presenter: – Scottsdale Police Department
FirstNet: Transforming the Future of Emergency Communications
Doug Harder – First Responder Network Authority ### 1931971###Main Presenter###Senior Public Safety Advisor###First Responder Network Authority###Main Presenter: – First Responder Network Authority
### @@@ Jeff Schripsema – Phoenix Fire Department ### 1996072###Co-Presenter###Deputy Fire Chief###Phoenix Fire Department###Co-Presenter: – Phoenix Fire Department
### @@@ Nicole Diedrick – Phoenix Fire Department | Phoenix Regional Dispatch Center ### 1613449###Co-Presenter###Communications Center Manager###Phoenix Fire Department | Phoenix Regional Dispatch Center###Co-Presenter: – Phoenix Fire Department | Phoenix Regional Dispatch Center
### @@@ Fred Scalera – AT&T FirstNet ### 1613448###Co-Presenter###Director, Response Operations Group###AT&T FirstNet###Co-Presenter: – AT&T FirstNet
### @@@ Robert A. Bokinsky – Scottsdale Police Department ### 2081002###Co-Presenter###Director, Operation Services Bureau###Scottsdale Police Department###Co-Presenter: – Scottsdale Police Department
### 9:00 AM – 12:00 PM
IntelliComm One-on-One Software Sessions
9:00 AM – 12:00 PM
IntelliComm One-on-One Software Sessions
Location:Omni Nashville, Mockingbird 3
9:30 AM – 11:00 AM
Chapter Officer Workshop
9:30 AM – 11:00 AM
Chapter Officer Workshop
Location:Music City Center, 201
9:30 AM – 3:00 PM
CAC Meeting and Lunch
9:30 AM – 3:00 PM
CAC Meeting and Lunch
Location:Omni Nashville, Music Row 5
10:00 AM – 11:00 AM
Active Shooter: Dispatching in the Line of Fire
10:00 AM – 11:00 AM
Active Shooter: Dispatching in the Line of FireLocation:Music City Center, 202 A-BMain Presenter: – WCCCA (Washington County Consolidated Communications Agency)
Frontline Telecommunicator- Repeat Session
Andrea Fox (she/her/hers) – WCCCA (Washington County Consolidated Communications Agency) ### 1931923###Main Presenter###Multi-Disciplinary Dispatcher###WCCCA (Washington County Consolidated Communications Agency)###Main Presenter: – WCCCA (Washington County Consolidated Communications Agency)
### she/her/hers
10:00 AM – 11:00 AM
Bridging the Language Barrier Gap in 911 Call Processing
10:00 AM – 11:00 AM
Bridging the Language Barrier Gap in 911 Call ProcessingLocation:Music City Center, 102Main Presenter: – Convey 911, LLC
Co-Presenter: – Convey911, LLC
NG9-1-1 and Emerging Technologies
Colleen Mulvihill, Retired Fire Captain and 911 Center Manager (she/her/hers) – Convey 911, LLC ### 1931944###Main Presenter######Convey 911, LLC###Main Presenter: – Convey 911, LLC
### she/her/hers @@@ Jeffrey Bruns – Convey911, LLC ### 1931945###Co-Presenter###CEO###Convey911, LLC###Co-Presenter: – Convey911, LLC
### 10:00 AM – 11:00 AM
Drone as First Responder: The Future of Emergency Response
10:00 AM – 11:00 AM
Drone as First Responder: The Future of Emergency ResponseLocation:Music City Center, 101 A-CMain Presenter: – BRINC Drones
Emergency Preparedness, Response and Situational Awareness
Don Redmond, MA (he/him/his) – BRINC Drones ### 1753198###Main Presenter###Vice President of Advanced Public Safety Projects###BRINC Drones###Main Presenter: – BRINC Drones
### he/him/his10:00 AM – 11:00 AM
ECC Connections: Flipping the Script
10:00 AM – 11:00 AM
ECC Connections: Flipping the ScriptLocation:Music City Center, 101 D-EMain Presenter: – First Responder Network Authority
Co-Presenter: – Tennessee Emergency Communications Board
Co-Presenter: – Alexandria Department of Emergency and Customer Communications
FirstNet: Transforming the Future of Emergency Communications
Chris Kindelspire – First Responder Network Authority ### 1391750###Main Presenter###Senior Public Safety Advisor###First Responder Network Authority ###Main Presenter: – First Responder Network Authority
### @@@ Curtis Sutton – Tennessee Emergency Communications Board ### 2005423###Co-Presenter###Executive Director###Tennessee Emergency Communications Board###Co-Presenter: – Tennessee Emergency Communications Board
### @@@ Doug Campbell – Alexandria Department of Emergency and Customer Communications ### 1307086###Co-Presenter###Deputy Director###Alexandria Department of Emergency and Customer Communications###Co-Presenter: – Alexandria Department of Emergency and Customer Communications
### 10:00 AM – 11:00 AM
Emotional Labor: Paid to Stay Calm
10:00 AM – 11:00 AM
Emotional Labor: Paid to Stay CalmLocation:Music City Center, 205Main Presenter: – City of Los Angeles/Office of the City Administrative Officer
Wellness in the Emergency Communication Center
Emily Zavala, BA (she/her/hers) – City of Los Angeles/Office of the City Administrative Officer ### 1931978###Main Presenter###Management Assistant###City of Los Angeles/Office of the City Administrative Officer###Main Presenter: – City of Los Angeles/Office of the City Administrative Officer
### she/her/hers
10:00 AM – 11:00 AM
FCC Regulatory Update
10:00 AM – 11:00 AM
FCC Regulatory UpdateLocation:Music City Center, 207 A-BMain Presenter: – Federal Communications Commission
Cutting Edge Developments
David Furth, J.D. – Federal Communications Commission ### 1596835###Main Presenter###Deputy Chief, Public Safety and Homeland Security Bureau###Federal Communications Commission###Main Presenter: – Federal Communications Commission
### 10:00 AM – 11:00 AM
Get Over It - How Living in the Past Sabotages our Future
10:00 AM – 11:00 AM
Get Over It - How Living in the Past Sabotages our FutureLocation:Music City Center, 103Main Presenter: – Barry Furey Consulting and Training
Communications Center Management
Barry T. Furey, APCO Life and Senior Member (he/him/his) – Barry Furey Consulting and Training ### 1931976###Main Presenter###CEO###Barry Furey Consulting and Training###Main Presenter: – Barry Furey Consulting and Training
### he/him/his
10:00 AM – 11:00 AM
Harmonizing Deployable Trunking for Interoperability
10:00 AM – 11:00 AM
Harmonizing Deployable Trunking for InteroperabilityLocation:Music City Center, 207 C-DMain Presenter: – State of Maryland Dep't of Info Technology
Co-Presenter: – Montgomery County, MD Fire & Rescue Service
Co-Presenter: – APCO
Co-Presenter: – APCO International
Co-Presenter:
Radio and Wireless Communications Technologies
Charles V. Bryson, BS Police Planning & Management and MS in Criminal Justice Administration (he/him/his) – State of Maryland Dep't of Info Technology ### 1931951###Main Presenter###MD FiRST Technical Adviser, Region 20 Chair, NRPC Chair###State of Maryland Dep't of Info Technology###Main Presenter: – State of Maryland Dep't of Info Technology
### he/him/his @@@ Michael Baltrotsky, Assistant Chief – Montgomery County, MD Fire & Rescue Service ### 1931952###Co-Presenter###Assistant Chief###Montgomery County, MD Fire & Rescue Service###Co-Presenter: – Montgomery County, MD Fire & Rescue Service
### @@@ David Buchanan – APCO ### 1988407###Co-Presenter###APCO Local Advisor###APCO###Co-Presenter: – APCO
### @@@ Donald Root – APCO International ### 1435773###Co-Presenter###P25 Manager###APCO International###Co-Presenter: – APCO International
### @@@ Wes Rogers ### 2082027###Co-Presenter#########Co-Presenter:
###
10:00 AM – 11:00 AM
Human Trafficking
10:00 AM – 11:00 AM
Human TraffickingLocation:Music City Center, 106Frontline Telecommunicator
Ricky J. Lynn ### 1931904###Main Presenter#########Main Presenter:
### 10:00 AM – 11:00 AM
Olympus Has Fallen: Best Friend To Critical Patient
10:00 AM – 11:00 AM
Olympus Has Fallen: Best Friend To Critical PatientLocation:Music City Center, 104 B-EMain Presenter: – Lakes Region Mutual Fire Aid
Co-Presenter: – Hampton Fire/Rescue
Co-Presenter: – Lakes Region Mutual Fire Aid
Leadership Development
Jon Goldman, CPE, RPL (he/him/his) – Lakes Region Mutual Fire Aid ### 1307042###Main Presenter###Chief###Lakes Region Mutual Fire Aid###Main Presenter: – Lakes Region Mutual Fire Aid
### he/him/his @@@ Cassie Leavitt, RPL – Hampton Fire/Rescue ### 1931979###Co-Presenter###Fire Alarm Operator / Supervisor###Hampton Fire/Rescue###Co-Presenter: – Hampton Fire/Rescue
### @@@ Erin Hannafin, RPL – Lakes Region Mutual Fire Aid ### 1931980###Co-Presenter###Acting Deputy Chief###Lakes Region Mutual Fire Aid###Co-Presenter: – Lakes Region Mutual Fire Aid
###
10:00 AM – 11:00 AM
Protecting the PSAP from Cyber Attacks
10:00 AM – 11:00 AM
Protecting the PSAP from Cyber AttacksLocation:Music City Center, 105Main Presenter: – SecuLore Solutions
Cybersecurity for Public Safety Communications
Sean Scott (he/him/his) – SecuLore Solutions ### 1393272###Main Presenter###CEO & CTO###SecuLore Solutions###Main Presenter: – SecuLore Solutions
### he/him/his
11:30 AM – 1:30 PM
Food For Thought Luncheon (Ticket Required)
11:30 AM – 1:30 PM
Food For Thought Luncheon (Ticket Required)Location:Music City Center, Karl Dean Grand Ballroom
Amelia Rose Earhart ### 1980595###Keynote Speaker#########Keynote Speaker:
### 1:45 PM – 2:15 PM
Think Tank: Leading from Behind
1:45 PM – 2:15 PM
Think Tank: Leading from BehindLocation:Music City Center, Level 2 FoyerPresenter: – Palm Beach County Public Safety
Bonnie Jenkins – Palm Beach County Public Safety ### 2013403###Presenter###9-1-1 Planning Coordinator###Palm Beach County Public Safety###Presenter: – Palm Beach County Public Safety
### 2:00 PM – 3:00 PM
11 Personality Risks That Can Undermine Your Success
2:00 PM – 3:00 PM
11 Personality Risks That Can Undermine Your SuccessLocation:Music City Center, 104 B-EMain Presenter: – CDR Companies, LLC
Leadership Development
Nancy Parsons – CDR Companies, LLC ### 1931899###Main Presenter###President###CDR Companies, LLC###Main Presenter: – CDR Companies, LLC
###
2:00 PM – 3:00 PM
Domestic Violence: From the Phone Call to the Courtroom
2:00 PM – 3:00 PM
Domestic Violence: From the Phone Call to the CourtroomLocation:Music City Center, 106Main Presenter: – City of Rockford
Co-Presenter: – City of Rockford
Co-Presenter: – Winnebago County State's Attorney's Office
Frontline Telecommunicator
Jennifer Cacciapaglia, J.D. (she/her/hers) – City of Rockford ### 1646366###Main Presenter###Executive Director###City of Rockford###Main Presenter: – City of Rockford
### she/her/hers @@@ Andrea Carlson (she/her/hers) – City of Rockford ### 2008505###Co-Presenter###Deputy Director - Mayor's Office of Domestic & Community Violence Prevention###City of Rockford###Co-Presenter: – City of Rockford
### she/her/hers @@@ Alison Meason – Winnebago County State's Attorney's Office ### 1646368###Co-Presenter###Assistant State's Attorney###Winnebago County State's Attorney's Office###Co-Presenter: – Winnebago County State's Attorney's Office
###
2:00 PM – 3:00 PM
Hurricane Ian – Communications During and After Impact
2:00 PM – 3:00 PM
Hurricane Ian – Communications During and After ImpactLocation:Music City Center, 202 A-BCo-Presenter: – First Responder Network Authority
Co-Presenter: – Collier County Sheriff's Office
Co-Presenter: – Lake County Sheriff's Office
Co-Presenter: – AT&T FirstNet
Co-Presenter: – AT&T FirstNet
FirstNet: Transforming the Future of Emergency Communications- Repeat Session
Randy Kerr – First Responder Network Authority ### 1379425###Co-Presenter###Domain Lead, Situational Awareness###First Responder Network Authority###Co-Presenter: – First Responder Network Authority
### @@@ Bob Finney – Collier County Sheriff's Office ### 2006692###Co-Presenter###Director of Communications Technology###Collier County Sheriff's Office###Co-Presenter: – Collier County Sheriff's Office
### @@@ Jason Matthews – Lake County Sheriff's Office ### 1680398###Co-Presenter###Sergeant###Lake County Sheriff's Office###Co-Presenter: – Lake County Sheriff's Office
### @@@ Shannon Browning, M.S. Justice Administration and Leadership (he/him/his) – AT&T FirstNet ### 2074636###Co-Presenter###Section Chief, Response Operations Group###AT&T FirstNet###Co-Presenter: – AT&T FirstNet
### he/him/his @@@ Fred Scalera – AT&T FirstNet ### 1613448###Co-Presenter###Director, Response Operations Group###AT&T FirstNet###Co-Presenter: – AT&T FirstNet
### 2:00 PM – 3:00 PM
Maximize Your Minutes: Drones as a First Responder
2:00 PM – 3:00 PM
Maximize Your Minutes: Drones as a First ResponderLocation:Music City Center, 101 D-EMain Presenter: – First Responder Network Authority
Co-Presenter: – Skyfire Consulting
Co-Presenter: – Huntsville Police Department
Co-Presenter: – Brookhaven Police Department
FirstNet: Transforming the Future of Emergency Communications
Travis Hull – First Responder Network Authority ### 1307089###Main Presenter###User Experience Domain Lead###First Responder Network Authority###Main Presenter: – First Responder Network Authority
### @@@ Matt Sloane – Skyfire Consulting ### 2007417###Co-Presenter###Founder CEO ###Skyfire Consulting###Co-Presenter: – Skyfire Consulting
### @@@ Chad Tillman (he/him/his) – Huntsville Police Department ### 2074662###Co-Presenter###Director, UAS Operations###Huntsville Police Department###Co-Presenter: – Huntsville Police Department
### he/him/his @@@ Lt. Abrem Ayana – Brookhaven Police Department ### 2074663###Co-Presenter###UAS Program Manager###Brookhaven Police Department###Co-Presenter: – Brookhaven Police Department
### 2:00 PM – 3:00 PM
P25 Compliance Assessment Program
2:00 PM – 3:00 PM
P25 Compliance Assessment ProgramLocation:Music City Center, 207 C-DCo-Presenter: – Department of Homeland Security
Co-Presenter: – APCO
Radio and Wireless Communications Technologies
Sridhar Kowdley – Department of Homeland Security ### 1306712###Co-Presenter###Program Manager###Department of Homeland Security###Co-Presenter: – Department of Homeland Security
### @@@ Don Root – APCO ### 1931918###Co-Presenter###P25 Manager###APCO###Co-Presenter: – APCO
###
2:00 PM – 3:00 PM
Safeguarding the National Capital Region’s Telecommunications
2:00 PM – 3:00 PM
Safeguarding the National Capital Region’s TelecommunicationsLocation:Music City Center, 101 A-CMain Presenter: – CISA
Co-Presenter: – District of Columbia Homeland Security and Emergency Management Agency
Co-Author: – District of Columbia Homeland Security and Emergency Management Agency
Co-Presenter: – FirstNet Built by AT&T
Co-Presenter: – Cybersecurity and Infrastructure Security Agency (CISA)
Emergency Preparedness, Response and Situational Awareness
Tom Gagnon – CISA ### 1931958###Main Presenter###Region 3 Emergency Communications Coordinator###CISA###Main Presenter: – CISA
### @@@ Charles Guddemi – District of Columbia Homeland Security and Emergency Management Agency ### 1931960###Co-Presenter###Statewide Interoperability Coordinator (SWIC)###District of Columbia Homeland Security and Emergency Management Agency###Co-Presenter: – District of Columbia Homeland Security and Emergency Management Agency
### @@@ Mark Scott – District of Columbia Homeland Security and Emergency Management Agency ### 1931961###Co-Author###Critical Infrastructure Program Manager###District of Columbia Homeland Security and Emergency Management Agency###Co-Author: – District of Columbia Homeland Security and Emergency Management Agency
### @@@ Jim Bugel – FirstNet Built by AT&T ### 2043537###Co-Presenter###President###FirstNet Built by AT&T###Co-Presenter: – FirstNet Built by AT&T
### @@@ Scott Breor – Cybersecurity and Infrastructure Security Agency (CISA) ### 2043539###Co-Presenter###Associate Director###Cybersecurity and Infrastructure Security Agency (CISA)###Co-Presenter: – Cybersecurity and Infrastructure Security Agency (CISA)
### 2:00 PM – 3:00 PM
Surviving the Change - Tech Changes in Your Center
2:00 PM – 3:00 PM
Surviving the Change - Tech Changes in Your CenterLocation:Music City Center, 103Main Presenter: – Morgan County EMCD
Communications Center Management
Jeanie Pharis, ENP, RPL, MS (she/her/hers) – Morgan County EMCD ### 1980661###Main Presenter###Director###Morgan County EMCD###Main Presenter: – Morgan County EMCD
### she/her/hers
2:00 PM – 3:00 PM
The Ground Truth: Perspectives of 9-1-1 Center Leaders
2:00 PM – 3:00 PM
The Ground Truth: Perspectives of 9-1-1 Center LeadersLocation:Music City Center, 207 A-BMain Presenter: – APCO International
Co-Presenter: – D.C. Office of Unified Communications
Co-Presenter: – Town of Highland Park DPS, Texas
Co-Presenter: – City of Albuquerque
Cutting Edge Developments
Jeffrey Cohen – APCO International ### 1306683###Main Presenter###Director of Government Relations, Chief Counsel###APCO International###Main Presenter: – APCO International
### @@@ Heather McGaffin – D.C. Office of Unified Communications ### 1650412###Co-Presenter###Director###D.C. Office of Unified Communications###Co-Presenter: – D.C. Office of Unified Communications
### @@@ Kelle Hall, CPE (she/her/hers) – Town of Highland Park DPS, Texas ### 1984044###Co-Presenter###Communications Manager###Town of Highland Park DPS, Texas###Co-Presenter: – Town of Highland Park DPS, Texas
### she/her/hers @@@ Erika Wilson – City of Albuquerque ### 2097974###Co-Presenter###Emergency Communications Center Manager###City of Albuquerque###Co-Presenter: – City of Albuquerque
### 2:00 PM – 3:00 PM
Unifying Cyber Security and Physical Security for your Emergency Communications Centers
2:00 PM – 3:00 PM
Unifying Cyber Security and Physical Security for your Emergency Communications CentersLocation:Music City Center, 105Main Presenter: – CTA Consultants, LLC
Co-Presenter: – CTA Consultants, LLC
Co-Presenter: – CTA Consultants LLC
Cybersecurity for Public Safety Communications
Cheryl Giggetts, MBA, CHS-III – CTA Consultants, LLC ### 1306616###Main Presenter###Principal Consultant###CTA Consultants, LLC###Main Presenter: – CTA Consultants, LLC
### @@@ Mark Cady – CTA Consultants, LLC ### 1306632###Co-Presenter###Project Manager###CTA Consultants, LLC###Co-Presenter: – CTA Consultants, LLC
### @@@ Ben Goldsmith – CTA Consultants LLC ### 2055594###Co-Presenter###Technical Specialist###CTA Consultants LLC###Co-Presenter: – CTA Consultants LLC
###
2:00 PM – 3:00 PM
When the Tables are Turned
2:00 PM – 3:00 PM
When the Tables are TurnedLocation:Music City Center, 205Co-Presenter: – Las Vegas Fire & Rescue
Co-Presenter: – Las Vegas Fire and Rescue
Wellness in the Emergency Communication Center
Melanie Straeter – Las Vegas Fire & Rescue ### 1931927###Co-Presenter###Fire Communications Training and Development Coordinator###Las Vegas Fire & Rescue###Co-Presenter: – Las Vegas Fire & Rescue
### @@@ Wendy Lotman, JD (she/her/hers) – Las Vegas Fire and Rescue ### 1600577###Co-Presenter###Fire Communications Chief###Las Vegas Fire and Rescue###Co-Presenter: – Las Vegas Fire and Rescue
### she/her/hers2:00 PM – 4:00 PM
ECC Tour: Williamson County Public Safety Center Tour
2:00 PM – 4:00 PM
ECC Tour: Williamson County Public Safety Center TourLocation:Music City Center, Level 2 Parking Entrance
3:00 PM – 5:00 PM
ECC Tour: BNA’s Airport Communications Center Tour
3:00 PM – 5:00 PM
ECC Tour: BNA’s Airport Communications Center Tour
Location:Music City Center, Level 2 Parking Entrance
3:30 PM – 4:30 PM
988 and 911 Working Together in South Carolina
3:30 PM – 4:30 PM
988 and 911 Working Together in South CarolinaLocation:Music City Center, 101 A-CCo-Presenter: – RapidDeploy
Co-Presenter: – Mental Health America of Greenville County
Emergency Preparedness, Response and Situational Awareness
Jason Fuqua (he/him/his) – RapidDeploy ### 1931983###Co-Presenter######RapidDeploy###Co-Presenter: – RapidDeploy
### he/him/his @@@ Jennifer Piver – Mental Health America of Greenville County ### 1931985###Co-Presenter###Executive Director###Mental Health America of Greenville County###Co-Presenter: – Mental Health America of Greenville County
### 3:30 PM – 4:30 PM
Customer Service! Does It Really Belong in the ECC?
3:30 PM – 4:30 PM
Customer Service! Does It Really Belong in the ECC?Location:Music City Center, 202 A-BMain Presenter: – METCOM 9-1-1
Co-Presenter:
Frontline Telecommunicator- Repeat Session
Mark Spross, RPL, CPE – METCOM 9-1-1 ### 1615718###Main Presenter###Executive Director###METCOM 9-1-1###Main Presenter: – METCOM 9-1-1
### @@@ Grayson Gusa ### 1955815###Co-Presenter#########Co-Presenter:
###
3:30 PM – 4:30 PM
FirstNet Connected Responder
3:30 PM – 4:30 PM
FirstNet Connected ResponderLocation:Music City Center, 101 D-EMain Presenter: – First Responder Network Authority
Co-Presenter: – FirstNet, Built with AT&T
Co-Presenter: – Chicago Police Department
FirstNet: Transforming the Future of Emergency Communications
Kim Coleman Madsen – First Responder Network Authority ### 1306704###Main Presenter###Senior Manager###First Responder Network Authority###Main Presenter: – First Responder Network Authority
### @@@ Todd Early – FirstNet, Built with AT&T ### 2003003###Co-Presenter###Director of Public Safety Business Development###FirstNet, Built with AT&T###Co-Presenter: – FirstNet, Built with AT&T
### @@@ Officer Brock Brunson – Chicago Police Department ### 2074664###Co-Presenter######Chicago Police Department###Co-Presenter: – Chicago Police Department
### 3:30 PM – 4:30 PM
Morale; The Good, the Bad and the Fixable!
3:30 PM – 4:30 PM
Morale; The Good, the Bad and the Fixable!Location:Music City Center, 106Main Presenter: – On Scene First
Frontline Telecommunicator
Tracy Eldridge, ENP (she/her/hers) – On Scene First ### 1285729###Main Presenter###CEO | Trainer | Coach###On Scene First###Main Presenter: – On Scene First
### she/her/hers
3:30 PM – 4:30 PM
P25 ISSI Myths Debunked
3:30 PM – 4:30 PM
P25 ISSI Myths DebunkedLocation:Music City Center, 207 C-DMain Presenter: – CTA Consultants, LLC
Co-Presenter: – CTA Consultants, LLC
Radio and Wireless Communications Technologies
Cheryl Giggetts, MBA, CHS-III – CTA Consultants, LLC ### 1306616###Main Presenter###Principal Consultant###CTA Consultants, LLC###Main Presenter: – CTA Consultants, LLC
### @@@ Curtis Johnson – CTA Consultants, LLC ### 1399575###Co-Presenter###Senior Consultant###CTA Consultants, LLC###Co-Presenter: – CTA Consultants, LLC
###
3:30 PM – 4:30 PM
Preparing Effective Grants and Other Proposals
3:30 PM – 4:30 PM
Preparing Effective Grants and Other ProposalsLocation:Music City Center, 104 B-EMain Presenter: – The Write Source, Inc.
Leadership Development
Janet Arrowood (she/her/hers) – The Write Source, Inc. ### 1931925###Main Presenter###President###The Write Source, Inc.###Main Presenter: – The Write Source, Inc.
### she/her/hers
3:30 PM – 4:30 PM
Quality Assurance for Training Coordinators & EMD Manager
3:30 PM – 4:30 PM
Quality Assurance for Training Coordinators & EMD ManagerLocation:Music City Center, 103Main Presenter: – APCO International
Communications Center Management
Dorothy Cave – APCO International ### 1306650###Main Presenter###APCO EMD Program Manager###APCO International###Main Presenter: – APCO International
### 3:30 PM – 4:30 PM
Removing the Blindfold
3:30 PM – 4:30 PM
Removing the BlindfoldLocation:Music City Center, 207 A-BMain Presenter: – Prepared
Cutting Edge Developments
Sondra Wesley – Prepared ### 2057281###Main Presenter###PSAP Account Manager###Prepared ###Main Presenter: – Prepared
### 3:30 PM – 4:30 PM
Telephony Denial of Service (TDOS) in 911
3:30 PM – 4:30 PM
Telephony Denial of Service (TDOS) in 911Location:Music City Center, 105Main Presenter: – Intrado
Co-Presenter: – Intrado Life and Safety
Cybersecurity for Public Safety Communications
Marc Cravens – Intrado ### 1931997###Main Presenter###Senior Product Manager - Next Gen 911###Intrado###Main Presenter: – Intrado
### @@@ John Snapp – Intrado Life and Safety ### 2009340###Co-Presenter###VP of Technology###Intrado Life and Safety###Co-Presenter: – Intrado Life and Safety
### 3:30 PM – 4:30 PM
The Power of Peer Support for Leaders
3:30 PM – 4:30 PM
The Power of Peer Support for LeadersLocation:Music City Center, 205Main Presenter: – 911 Training Institute
Co-Presenter: – 911 Training Institute
Wellness in the Emergency Communication Center
Ryan Dedmon, MA (he/him/his) – 911 Training Institute ### 1931933###Main Presenter###Outreach Director###911 Training Institute###Main Presenter: – 911 Training Institute
### he/him/his @@@ Jim Marshall, MA (he/him/his) – 911 Training Institute ### 1967192###Co-Presenter###CEO###911 Training Institute###Co-Presenter: – 911 Training Institute
### he/him/his
3:30 PM – 4:30 PM
Using the Information Sharing Framework to Prepare 4 NG911
3:30 PM – 4:30 PM
Using the Information Sharing Framework to Prepare 4 NG911Location:Music City Center, 102Co-Presenter: – CISA
Co-Presenter: – Skyline Technology Solutions
NG9-1-1 and Emerging Technologies
Rob Dew – CISA ### 1931947###Co-Presenter###Senior Technologist Advisor###CISA###Co-Presenter: – CISA
### @@@ John Contestabile, MBA – Skyline Technology Solutions ### 1931948###Co-Presenter###Director of Public Safety Solutions###Skyline Technology Solutions###Co-Presenter: – Skyline Technology Solutions
###
6:00 PM – 9:00 PM
Connect & Celebrate Reception and Dinner (Ticket Required)
6:00 PM – 9:00 PM
Connect & Celebrate Reception and Dinner (Ticket Required)
Location:Music City Center, Karl Dean Ballroom
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