Training & Quality Assurance Manager Metropolitan Nashville Department of Emergency Communications Nashville, Tennessee
Training new hires is not "one size fits all." In Flight School for Communications Training Officers (CTOs), we will explore the different facets of training new team members, from the perspective of a flight process. Leave this session with a new perspective on new hire training, training creativity, and CTO behavior that contributes to new hire retention or resignation.
Learning Objectives:
At the conclusion of this session, CTOs will have the knowledge to become creative in teaching trainees.
At the conclusion of this session, CTOs will learn the importance of personality assessments in the success of the CTO/trainee relationship.
At the conclusion of this session, CTOs will have the knowledge to employ behavior that contributes to trainee retention and avoid behavior that contributes to trainee resignation.
