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Communications Center Management
Communications Center Management
Wellness in the Emergency Communications Center
Wellness in the Emergency Communications Center
Cutting Edge Developments
Cutting Edge Developments
Cybersecurity for Public Safety Communications
Cybersecurity for Public Safety Communications
Emergency Preparedness, Response & Situational Awareness
Emergency Preparedness, Response & Situational Awareness
FirstNet: Transforming the Future of Emergency Communications
FirstNet: Transforming the Future of Emergency Communications
Frontline Telecommunicator
Frontline Telecommunicator
Leadership Development
Leadership Development
NG9-1-1 and Emerging Technologies
NG9-1-1 and Emerging Technologies
Radio and Wireless Communications Technologies
Radio and Wireless Communications Technologies
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Repeat Session
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Evaluation ViewAttendees 17

NG9-1-1 and Emerging Technologies

Preparing Your Next Gen 911 PSAP for Video Streaming

Sunday, August 6, 2023
9:00 AM – 10:00 AM  
Location: Music City Center, 102
CEU: 1
NG9-1-1 and Emerging Technologies
As more Next Generation 911 vendors are offering video streaming services to provide even greater situation awareness to dispatchers as they work with first responders, PSAPs need to understand how to prepare their dispatch teams not only for the benefits of video streaming but protecting their mental health. This interactive panel discussion featuring Hamilton County Tennessee’s 9-1-1 Emergency Communications District, Morgan County Alabama 911 and South Metro Fire Rescue 911 will provide useful guidance and tips on how best to leverage the “good” of video streaming while also protecting your staff from being overwhelmed by potentially traumatic real-time video content.

Learning Objectives:

  • After joining this session, participants will better understand what video streaming services can offer to enhance their daily jobs by increasing situational awareness and improved response to incidents.
  • Participants will be able to better prepare their team for the mental health considerations and needed support for their dispatchers, including identifying how to turn video on and off as well as how to prioritize which dispatchers should have access to video.
  • Participants will be able to educate their teams on the overall benefits and cautions related to video streaming if that is something they are considering adopting in the future.