Next Generation Customer Support Mgr Motorola Solutions Bastrop, Texas
After 5 years of planning and testing, NCT9-1-1 finally implemented RTT to RTT for 9-1-1 in a live PSAP with T-Mobile and SolaCom in August 2022. Come hear about the process, challenges, lessons learned and partnership with this panel who will talk you through awareness, readiness, technology, testing and implementation. The technology has been proven and operations such as SOPs, training and public education are being developed. With the concept proven it's time for all ECCs to plan for their own RTT implementation. While a long road, it was well worth it!
Learning Objectives:
Learn why Implementing RTT to RTT for 9-1-1 is so important.
Learn about the development of standards and hear from vendors and public safety to hear the complete story of RTT.
Discover lessons learned from the panelists that will help you prepare for your own RTT implementation.
