Supervisor Memphis Police Emergency Communications Bureau
Would you like to make a positive change in your 9-1-1 center but you are not sure where to start?
Consider incorporating standards by building a successful employee recognition program. Learn from our setbacks. Hear about the highs and the lows in leading culture change.
The framework is the “3P” Work Ethic: Present, Professional & Productive
It’s not just enough to be present. Public safety employees need to be professional and productive too. The “3P” Work Ethic answers the questions:
What will we do when we arrive (at work) and how will we do it?
Learning Objectives:
The attendee will be able to distinguish the difference between a "spotlight" and "meritorious" program.
The attendee will learn what a standard is and how to analyze its effectiveness.
The attendee will leave this presentation with a roadmap to incorporate your own standards, map out a vision and recognize employees (for their proven contributions) --- even if it’s just on your shift.
