When you make changes in the ECC, the impact of those changes can create a large amount of stress to your operations employees. Leaders and employees need to start thinking of the impacts and taking steps to minimize problems coming from implementation. This presentation will offer a variety of things to think about before, during, and after any major change, such as timing, training, and including employees to get buy in and understanding.
Learning Objectives:
By the end of this presentation, attendees will have received ideas to help identify and recognize the types of changes which will affect those in operations the most.
Attendees will have a better ideas on how to tackle tough changes in their centers. They will have things to think about when deciding on implementation tactics.
Attendees will know what to look for when choosing informal leaders as well as arsonists during big changes and how to utilize
or combat those to make the transition as smooth as possible.
