Slack began as an internal tool hacked together out of necessity for gaming developers at a start-up and soon became the most popular chat and productivity tool in the world used by 77% of the Fortune 100. As it turns out, they revolutionized how organizations communicate at work instead. Being the fastest-growing startup in history isn’t the only thing that makes Slack unique. An all-purpose communication platform and collaboration hub. It includes instant messaging, voice and video calls, and a suite of tools to help groups and individuals share information, collaborate and allow for all that communication and digital content to be searchable in one location.
Police agencies, Real-time Crime Centers, and Emergency Communication Centers across the country have begun utilizing Slack in an effort to combat challenges with communication and collaboration within their respective agencies and amongst other outside jurisdictions. This presentation will provide specific use cases of Slack for daily operations, support services, incident & event management, and investigative case management being utilized by RTCCs and other public safety agencies across the country.