Location: Music City Center, Level 2 Parking Entrance
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Touring an emergency communications center (ECC) is a great way to view first-hand how other communication centers operate on a day-to-day basis. Sign-up is on a first-come first-serve basis and will be available on the day of the tour at the Information Booth in the Music City Center. Space for each tour is limited to the first 50 registrants.
All tours depart from/return to the Music City Center.
Information to know before signing up:
You may only sign up yourself and not others for the tour. A photo id is required to sign up.
Description: Brentwood Emergency Communications is the primary PSAP for the City of Brentwood, TN. They triage all incoming 9-1-1 and non-emergency calls, dispatch emergency responders from city police and fire departments, and provide telecommunicator-CPR for all out-of-hospital-cardiac arrest calls.
All telecommunicators are full access certified operators in NCIC through TBI. They monitor NCIC system for all pertinent correspondence, operate Central Square Computer Aided dispatch (CAD), monitor weather radar system to accurately activate the severe weather alert system, and monitor closed circuit security cameras.
