ECC Tour: BNA’s Airport Communications Center Tour

Touring an emergency communications center (ECC) is a great way to view first-hand how other communication centers operate on a day-to-day basis. Sign-up is on a first-come first-serve basis and will be available on the day of the tour at the Information Booth in the Music City Center. Space for each tour is limited to the first 50 registrants.

All tours depart from/return to the Music City Center.

Information to know before signing up:

You may only sign up yourself and not others for the tour.
A photo id is required to sign up.

Description:
BNA’s Airport Communications Center (ACC) is a CALEA accredited communications center taking calls for service at Nashville International airport and John C. Tune airport. It is a 24-hour, seven-days-per-week operation that is staffed by eleven (11) dispatchers and three (3) lead dispatchers. Daily tasks include, but are not limited to: Answering calls for service; Dispatching police/Aircraft Rescue Fire Fighting (ARFF) and medical personnel; Assisting public safety officers with investigations of criminal and security infractions; Coordination of information and services between the Airport Authority and its tenants/stakeholders; and monitoring of the airport’s CCTV, access control, and life-safety systems.