Communications Manager Lake Worth Police Department
On September 19, 2021, the worst fears of a Lake Worth community became reality when a military jet crashed into a residential neighborhood. Immediately following the crash, the Lake Worth Police Department's Communication Center experienced a 213% increase in call volume with only one telecommunicator on duty. The emergency response was massive, and included hundreds of responders from every level of government. In this presentation, attendees will learn how the small urban community of Lake Worth overcame an unavoidable disaster and became a stronger, better prepared and more resilient communications center.
Learning Objectives:
By the end of the presentation, attendees will be able to describe important aircraft crash response considerations and provide examples of lessons learned in the September 19, 2021 aircraft crash in Lake Worth, TX.
By the end of the presentation, attendees will be able to analyze the positive and negative outcomes of the September 19, 2021 aircraft crash in Lake Worth, TX and evaluate their agency's policies and procedures against those outcomes.
By the end of the presentation, attendees will understand the impact large incidents have on small communications centers, and provide examples of how training and practical emergency management exercises can prepare telecommunicators for such incidents.
