This is a unique presentation about the trauma that telecommunicators experience. It also explains the difference between Post Traumatic Stress and Post Traumatic Stress Disorder and how to manage and care for PTS and PTSD and self-care practices. You will learn about free and low cost programs/resources available for first responders across the United States. When we started this career, we knew there would be stress....What we didn't come prepared for was trauma.
Learning Objectives:
Participants will obtain knowledge on how the brain develops, how it responds during a critical incident, and how the brain responds to trauma following a critical incident.
Participants will learn what is trauma and vicarious trauma, the effects of trauma, and common reactions to trauma.
Participants will leave with resiliency-building skills, coping skills, and resource information.
