Executive Director Mental Health America of Greenville County
Only 2% of 988 calls in South Carolina transfer to 9-1-1 and the goal of most calls is to provide callers a safe place to talk, not dispatch a First Responder. So, what can 988 learn from 911? Learn about the collaboration in South Carolina to help those who need mental health support, learning what has worked for 9-1-1 and how to adjust for 988.
Learning Objectives:
Attendees will learn how 9-1-1 and 9-8-8 can work together to better server their communities.
Attendees will hear directly from the team in South Carolina what they have learned since the 9-8-8 launch last year that can be applied to other states and ECCs.
The session will cover what tools can be used for both 9-1-1 and 9-8-8 to improve responses for those in mental health crisis.
