Director Cobb County (E911) Department of Emergency Communications Marietta, Georgia
This session is a continuation of The First 100 Days presented at APCO last year. We will recap a new Director’s first 100 days. Then, we will take you through the second 100 days and beyond emphasizing a complete toxic work culture transformation into one of positivity, inclusion, and excitement. Participants will learn how we improved the team dynamic, adopted a people over process mindset, retained quality employees, and reduced our vacancy rate to below 10%.
