ECC Tour: Williamson County Public Safety Center Tour

Touring an emergency communications center (ECC) is a great way to view first-hand how other communication centers operate on a day-to-day basis. Sign-up is on a first-come first-serve basis and will be available on the day of the tour at the Information Booth in the Music City Center. Space for each tour is limited to the first 50 registrants.

All tours depart from/return to the Music City Center.

Information to know before signing up:

You may only sign up yourself and not others for the tour.
A photo id is required to sign up.

Description:
Williamson County Public Safety Center is a 56,000-square-foot, multi-functional Emergency Operations Center housing consolidated county communications, administrative offices, information technology, and multi-use training spaces.

Nestled in the hills of the historic city of Franklin, the center helps serve the 235,000+ residents that call Williamson County and its city municipalities home. Our two-story facility sprawls 7.2 acres and is equipped to operate completely off-the-grid for 72 hours. This includes an Emergency Operations Center with 105 operating workstations, including a head table for ESF providers located under the 32-screen video wall allowing for the monitoring of 16 individual feeds in the event of emergency activations. As well as a full-service kitchen and cafeteria, a fitness room, overnight quarters, breakout rooms, storage bays, decompression spaces, media briefing rooms, and server storage.

Externally, our facility features FEMA 361 impact resistance, capable of withstanding missiles traveling up to 100 mph, enveloped in finishes designed to withstand impact levels and wind speeds of an EF5 tornado. Making this truly the safest place possible for our telecommunicators and emergency operations staff. Stop by this year at APCO 2023 – we can’t wait to show you, our home!