Assistant Executive Director Hamad Medical Corporation, Ambulance Service Doha, Qatar
Do you know what type of leader is best for the emergency communications center? If you said it was any leadership style that can create an effective team, you are correct. Good leadership encourages interaction and communication among members, a shared understanding, goals, interests, and mutual positive attitudes. In a technical and tactical job like emergency dispatch, the team must be empowered to use what they know and practice. This team confidence, cultivated by the team leader, promotes operational effectiveness. Are you an effective team?
Learning Objectives:
We will talk about Purpose and Leadership - Why we lead (and ask “Why are you here?”. What is your own purpose?).
Then we will discuss Organizational Culture and Fellowship – the building blocks of creating an effective team (who are you here for?… how does who you are and what you value integrate with the mission/purpose of the organization you work for).
Finally, we will go back to the basics… to the beginning – YOU, the ultimate weapon (how taking care of YOU and improving YOU makes for the ultimate M.O.); using emotional intelligence to navigate job demands to improve wellness and resilience.
