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Evaluation ViewAttendees 24

Frontline Telecommunicator

Domestic Violence: From the Phone Call to the Courtroom

Wednesday, August 9, 2023
2:00 PM – 3:00 PM  
Location: Music City Center, 106
CEU: 1
Frontline Telecommunicator

    Main Presenter(s)

  • JC

    Jennifer Cacciapaglia, J.D.

    Executive Director
    City of Rockford
    Rockford, Illinois

    • Co-Presenter(s)

  • Andrea Carlson

    Deputy Director - Mayor's Office of Domestic & Community Violence Prevention
    City of Rockford
    Rockford, Illinois

  • AM

    Alison Meason

    Assistant State's Attorney
    Winnebago County State's Attorney's Office

Telecommunicators are often the first point of contact for survivors of domestic violence seeking assistance and have the ability to provide hope and encourage change through effective response. Ineffective responses to calls involving domestic violence can impact the safety of survivors as well as the ability of the criminal justice system to hold offenders accountable. Facilitated by a multi-disciplinary team from Illinois, this training provides attendees with a high-level overview of domestic violence, non-fatal strangulation, and the vital role telecommunicators play within the criminal justice and community response to domestic violence.

Learning Objectives:

  • 1. Identify the dynamics of domestic violence cases and explain the role telecommunicators play in responding to domestic violence
  • 2. Recognize cases involving non-fatal strangulation and employ appropriate responses
  • 3. Describe how domestic violence related 911 recordings are used in criminal cases and how they can impact case outcomes.