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Communications Center Management

Wellness in the Emergency Communications Center

Cutting Edge Developments

Cybersecurity for Public Safety Communications

Emergency Preparedness, Response & Situational Awareness

FirstNet: Transforming the Future of Emergency Communications

Frontline Telecommunicator

Leadership Development

NG9-1-1 and Emerging Technologies

Radio and Wireless Communications Technologies

Repeat Session

218 Views

Cutting Edge Developments

The Ground Truth: Perspectives of 9-1-1 Center Leaders

Wednesday, August 9, 2023

2:00 PM – 3:00 PM

Location: Music City Center, 207 A-B

CEU: 1

Main Presenter(s)

Jeffrey Cohen

Director of Government Relations, Chief Counsel
APCO International

HM

Heather McGaffin

Director
D.C. Office of Unified Communications
Kelle Hall, CPE

Communications Manager
Town of Highland Park DPS, Texas
Dallas, Texas
EW

Erika Wilson

Emergency Communications Center Manager
City of Albuquerque

Hear from the practitioners on what they need to achieve the vision of an advanced, broadband-enabled, emergency communications solution.

Participants will be able to discuss how cutting edge technology currently in use by 9-1-1 center leaders has improved emergency response.
Participants will be able to describe how achieving an advanced, broadband-enabled, emergency communications solution can benefit their emergency communications center.
Participants will be able to identify trends in what emergency communications centers need from technology.