Regional Manager
Colorado State Patrol
Lakewood, Colorado
With experience as a CTO, Supervisor, and Training/QA Coordinator, as well as a SWAT Crisis Negotiator, Kylie Slayton brings an understanding of the issues surrounding training and leadership within an Emergency Communications Center. She is well-versed in adult learning methods, the struggles of maintaining and constantly improving a high-performing QA/QI program, the everyday trials and tribulations of a frontline telecommunicator and supervisor, and crisis intervention techniques. Having worked in centers where she assisted in the successful completion, attainment, and maintenance of CALEA, APCO Training Program, and dual ACE certifications, she possesses in-depth knowledge of industry best practices and the best methods to increase employee engagement and performance to turn a struggling center into a distinguished PSAP.
Kylie Slayton served in various roles throughout her six years at Roswell, GA 911, served as the Training Coordinator for the Communications Branch during her first year at the Colorado State Patrol, and is currently serving as the Regional Manager of the Denver Regional Communications Center, where she manages and leads close to fifty telecommunicators.
Disclosure information not submitted.
Turning Off When You're Expected to Always Be On
Tuesday, August 8, 2023
3:00 PM – 4:00 PM