Americans are quitting their jobs at staggering rates. As we push hiring efforts into overdrive, management experts say we’re neglecting the real stars of the workforce: employees who are currently happy in their jobs and want to stay with the Center, despite changes to their role or taking on added stress during these times of high turnover. During this session we will share best practices for reaching out to these team members and the team members who may not be so happy in the center to create an environment to encourage enthusiastic stayers.
Learning Objectives:
Understand the benefits of retention versus recruitment to the public safety communications culture.
Create conversations that support and retain our best team members by developing questions to determine what will help team members stay.
Remain accountable and considerate of employee feedback
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