- Monday, August 7, 2023
7:00 AM – 7:45 AM
Mindful Stretching Session
7:00 AM – 6:00 PM
Registration & Member Voting
7:15 AM – 8:15 AM
2023 RPL Graduate Breakfast (Invitation Only)
7:30 AM – 8:15 AM
ECC Award Winner Breakfast (Invitation Only)
7:30 AM – 5:00 PM
AFC Lab (Local Advisors Only)
8:00 AM – 4:00 PM
APCO Store
8:00 AM – 4:00 PM
APCO StoreLocation:Music City Center, Level 3 Lobby
8:00 AM – 5:00 PM
Quiet Room
8:30 AM – 10:00 AM
Opening General Session & Keynote Address
8:30 AM – 10:00 AM
Rob O'Neill ### 1980585###Keynote Speaker#########Keynote Speaker:
### 10:00 AM – 11:00 AM
Keynote Meet & Greet with Rob O'Neill
10:00 AM – 11:00 AM
Oklahoma Chapter Meeting
10:00 AM – 4:00 PM
Blood Drive
10:00 AM – 5:00 PM
APCO Exhibit Hall
10:00 AM – 5:00 PM
Headshot Lounge
10:30 AM – 11:00 AM
FirstNet: Providing Backup To Your ECC
10:30 AM – 11:00 AM
Stephen Devine – FirstNet, Built w/ AT&T ### 1600632###Presenter###Director, Policy and Strategy, FirstNet Program###FirstNet, Built w/ AT&T###Presenter: – FirstNet, Built w/ AT&T
###
10:30 AM – 11:15 AM
K9 Dog Demonstrations - "Nashville International Airport (BNA) K9 Division"
10:30 AM – 11:30 AM
The 2nd 100 Days: It Will Get Worse Before It Gets Better
10:30 AM – 11:30 AM
Melissa A. Alterio, M.S., CPE, RPL – Cobb County (E911) Department of Emergency Communications ### 1302443###Presenter###Director###Cobb County (E911) Department of Emergency Communications###Presenter: – Cobb County (E911) Department of Emergency Communications
### 11:00 AM – 12:00 PM
APCO IntelliComm Live Demo
11:00 AM – 12:00 PM
IntelliComm Live Demo
11:00 AM – 12:00 PM
Western Regional Consortium
11:15 AM – 11:45 AM
APCO’s Vision for NG9-1-1 and Resources to Help ECCs Prepare
11:15 AM – 11:45 AM
Mel Maier – APCO International ### 1615329###Main Presenter###Executive Director###APCO International###Main Presenter: – APCO International
### @@@ Jeffrey Cohen – APCO International ### 1306683###Co-Presenter###Director of Government Relations, Chief Counsel###APCO International###Co-Presenter: – APCO International
###
11:30 AM – 12:15 PM
K9 Dog Demostrations - "Tennessee Bureau of Investigations"
11:45 AM – 12:45 PM
What ECC Leaders Need to Keep, Stop and Start Doing!
11:45 AM – 12:45 PM
Tracy Eldridge, ENP (she/her/hers) – On Scene First ### 1285729###Presenter###CEO | Trainer | Coach###On Scene First###Presenter: – On Scene First
### she/her/hers
12:00 PM – 12:10 PM
Free Institute Online Course Drawing
12:00 PM – 12:30 PM
A Mile in Their Shoes, A Day in their Gloves: Five Things to Know about Public Safety and How They Engage with Technology
12:00 PM – 12:30 PM
Jennifer Harder, PhD (she/her/hers) – First Responder Network Authority ### 1306707###Presenter###Director - Roadmap Domains###First Responder Network Authority###Presenter: – First Responder Network Authority
### she/her/hers @@@ Travis Hull – First Responder Network Authority ### 1307089###Presenter###User Experience Domain Lead###First Responder Network Authority###Presenter: – First Responder Network Authority
### 12:00 PM – 2:00 PM
AFC Advisor Luncheon (Invitation Only)
12:30 PM – 1:15 PM
K9 Dog Demonstrations - "Bureau of Alcohol, Tobacco, Firearms & Explosives"
12:45 PM – 1:15 PM
Verizon Frontline: Delivering on the Promise of 5G
12:45 PM – 1:15 PM
Anthony Battista – Verizon Frontline ### 2001865###Presenter###Managing Director###Verizon Frontline###Presenter: – Verizon Frontline
### @@@ Jake Hayes – Verizon Frontline ### 2083709###Presenter###Crisis Response Manager###Verizon Frontline###Presenter: – Verizon Frontline
### 1:00 PM – 2:00 PM
Illinois Chapter Meeting
1:00 PM – 2:00 PM
WHO You Know is as Important as What You Know
1:00 PM – 2:00 PM
Amy Marion, ENP – RapidSOS ### 2002557###Presenter###Field Partner Manager###RapidSOS###Presenter: – RapidSOS
### 1:30 PM – 2:00 PM
Next Gen Interoperability: LMR- LTE Interworking
1:30 PM – 2:00 PM
Andrew Hernandez – L3Harris Technologies ### 1996568###Presenter###Lead Product Manager###L3Harris Technologies###Presenter: – L3Harris Technologies
### 1:30 PM – 2:15 PM
K9 Dog Demonstrations - "Metro Nashville Police Department"
2:00 PM – 2:10 PM
Expo Quest Drawing
2:00 PM – 2:30 PM
Think Tank: Eat, Sleep & Stretch to a Healthier You
2:00 PM – 2:30 PM
Erica L. Walsh, MBA, CPM – Columbus Regional Airport Authority ### 1600599###Presenter###Communications Center Manager###Columbus Regional Airport Authority###Presenter: – Columbus Regional Airport Authority
### 2:00 PM – 3:00 PM
15 Seconds in July Lessons from the Greenwood Mall Shooting
2:00 PM – 3:00 PM
Heath A. Brant, RPL, CMCP (he/him/his) – Johnson County Public Safety Communications ### 1931931###Main Presenter###911 Executive Director###Johnson County Public Safety Communications###Main Presenter: – Johnson County Public Safety Communications
### he/him/his @@@ Travis N. DeVore, RPL, CPE (he/him/his) – IU Health LifeLine ### 1931932###Co-Presenter###Communications Manager###IU Health LifeLine###Co-Presenter: – IU Health LifeLine
### he/him/his
2:00 PM – 3:00 PM
5G: Beyond the Hype
2:00 PM – 3:00 PM
5G: Beyond the HypeLocation:Music City Center, 207 C-DRadio and Wireless Communications Technologies
Jerry Gard (he/him/his) – Motorola Solutions ### 1931981###Main Presenter###Sr. Director###Motorola Solutions###Main Presenter: – Motorola Solutions
### he/him/his2:00 PM – 3:00 PM
Active Shooter: Dispatching in the Line of Fire
2:00 PM – 3:00 PM
Andrea Fox (she/her/hers) – WCCCA (Washington County Consolidated Communications Agency) ### 1931923###Main Presenter###Multi-Disciplinary Dispatcher###WCCCA (Washington County Consolidated Communications Agency)###Main Presenter: – WCCCA (Washington County Consolidated Communications Agency)
### she/her/hers
2:00 PM – 3:00 PM
Active Threat: STEM School Shooting, A Case Study
2:00 PM – 3:00 PM
Angie Johnson, EMD-Q, EFD-Q, CTO (she/her/hers) – South Metro Fire Emergency Communications ### 1931906###Main Presenter###Lead Dispatcher###South Metro Fire Emergency Communications###Main Presenter: – South Metro Fire Emergency Communications
### she/her/hers
2:00 PM – 3:00 PM
APCO IntelliComm Live Demo
2:00 PM – 3:00 PM
FirstNet Health and Wellness Coalition White Paper: A Call for Wellness Solutions across PSAPs
2:00 PM – 3:00 PM
Anna Fitch Courie – FirstNet Built by AT&T ### 2043846###Main Presenter###Director###FirstNet Built by AT&T###Main Presenter: – FirstNet Built by AT&T
### @@@ April Heinze – NENA ### 2043847###Co-Presenter###911 and PSAP Operations Director###NENA###Co-Presenter: – NENA
### @@@ Mark Spross, RPL, CPE – METCOM 9-1-1 ### 1615718###Co-Presenter###Executive Director###METCOM 9-1-1###Co-Presenter: – METCOM 9-1-1
### @@@ Chris Fisher – Safety/Communications Center (CSCC) Dept., Seattle, WA ### 2074638###Co-Presenter###Interim Deputy Director, Community###Safety/Communications Center (CSCC) Dept., Seattle, WA###Co-Presenter: – Safety/Communications Center (CSCC) Dept., Seattle, WA
### 2:00 PM – 3:00 PM
How to Catch a Virus and Other USB Device Blunders
2:00 PM – 3:00 PM
Megan Bixler, RPL – APCO International ### 1306682###Main Presenter###Technical Program Manager###APCO International###Main Presenter: – APCO International
### 2:00 PM – 3:00 PM
How to Have that Difficult Conversation
2:00 PM – 3:00 PM
Stephen J. Johnson, MA, CMCP – Cambridge Emergency Communications ### 1932001###Main Presenter######Cambridge Emergency Communications###Main Presenter: – Cambridge Emergency Communications
### 2:00 PM – 3:00 PM
IntelliComm Live Demo
2:00 PM – 3:00 PM
Internal Conflict Resolution in the PSAP
2:00 PM – 3:00 PM
Brian Battles, ENP, MSML SPSC – St. Louis County Police Department ### 1931910###Main Presenter###Communications Administrative Specialist###St. Louis County Police Department###Main Presenter: – St. Louis County Police Department
### 2:00 PM – 3:00 PM
Solving the Unverified Alarm Notifications Puzzle
2:00 PM – 3:00 PM
Bob Finney (he/him/his) – Collier County Florida Sheriff’s Office ### 1390204###Co-Presenter###Director of Communications Technology###Collier County Florida Sheriff’s Office###Co-Presenter: – Collier County Florida Sheriff’s Office
### he/him/his @@@ Frank Fernandez – BluePrints 4 Safety Strategies Group ### 1931912###Co-Presenter###Chief of Police (Retired), President of Blueprints 4 Safety###BluePrints 4 Safety Strategies Group###Co-Presenter: – BluePrints 4 Safety Strategies Group
### @@@ John Chiaramonte – Mission Critical Partners ### 1931913###Co-Presenter###President of Consulting Services Division###Mission Critical Partners###Co-Presenter: – Mission Critical Partners
###
2:00 PM – 3:00 PM
Update from NTIA
2:00 PM – 3:00 PM
Update from NTIALocation:Music City Center, 102NG9-1-1 and Emerging Technologies
Michael Dame, MPA – NTIA Office of Public Safety Communications ### 1306660###Main Presenter###Acting Associate Administrator###NTIA Office of Public Safety Communications###Main Presenter: – NTIA Office of Public Safety Communications
###
2:00 PM – 3:00 PM
Welcome to the Thunderdome, Supporting Your Staff
2:00 PM – 3:00 PM
Shannon M. White (she/her/hers) – Chesterfield Emergency Communications ### 1931954###Main Presenter###Chief of Personnel Development###Chesterfield Emergency Communications###Main Presenter: – Chesterfield Emergency Communications
### she/her/hers
2:15 PM – 2:45 PM
Real-world Interoperability in Public Safety
2:15 PM – 2:45 PM
Jordan Witt – CentralSquare Technologies ### 1996570###Presenter###911 Product Manager###CentralSquare Technologies###Presenter: – CentralSquare Technologies
### @@@ Scott Panacek – CentralSquare Technologies ### 1996571###Presenter###Unify Product Manager###CentralSquare Technologies###Presenter: – CentralSquare Technologies
### 2:15 PM – 3:15 PM
Second Banana: The Best Part of My Resume
2:15 PM – 3:15 PM
Robbie McCormick, BAS, MSE, RPL, CPE, APCO Adjunct (she/her/hers) – Cobb County Department of Emergency Communications ### 1931902###Presenter######Cobb County Department of Emergency Communications###Presenter: – Cobb County Department of Emergency Communications
### she/her/hers
2:30 PM – 3:15 PM
K9 Dog Demonstrations - "Williamson County Sheriff's Office"
3:00 PM – 3:10 PM
Free Institute Online Course Drawing
3:00 PM – 3:30 PM
AI-Based Audio Translation in Emergency Call Centers
3:00 PM – 3:30 PM
Alex Dizengof – Carbyne ### 2088339###Presenter###CTO and Co-Founder###Carbyne###Presenter: – Carbyne
### 3:00 PM – 4:00 PM
Indiana Chapter Meeting
3:30 PM – 4:30 PM
1st Party Suicidal Callers: Let's Talk About It
3:30 PM – 4:30 PM
Kelly Chess, CTO (she/her/hers) – Jefferson County 911 Emergency Communications ### 1931891###Main Presenter###CTO, TAC, Medical QA Officer###Jefferson County 911 Emergency Communications###Main Presenter: – Jefferson County 911 Emergency Communications
### she/her/hers3:30 PM – 4:30 PM
APCO Standards in Action
3:30 PM – 4:30 PM
Mindy Conner Adams, CPE, RPL, ENP (she/her/hers) – APCO International ### 1931941###Main Presenter###Standards Program Manager###APCO International###Main Presenter: – APCO International
### she/her/hers3:30 PM – 4:30 PM
Are You Prepared: A World Cup Qatar 2022 Story
3:30 PM – 4:30 PM
Andre Jones, PhD, MPA, MS, CPE, ENP – Hamad Medical Corporation, Ambulance Service ### 1931940###Main Presenter###Assistant Executive Director###Hamad Medical Corporation, Ambulance Service###Main Presenter: – Hamad Medical Corporation, Ambulance Service
###
3:30 PM – 4:30 PM
Build or Join? Best Radio System Option for My Agency
3:30 PM – 4:30 PM
Brad Barber (he/him/his) – Federal Engineering, Inc. ### 1600627###Main Presenter###VP/Special Projects###Federal Engineering, Inc.###Main Presenter: – Federal Engineering, Inc.
### he/him/his
3:30 PM – 4:30 PM
Collaborative Leadership: Promoting Cooperation and Communication in Public Safety Organizations
3:30 PM – 4:30 PM
D. Jeremy DeMar, MA, CPE, ENP – Intrado ### 1307063###Presenter###Senior Product Manager###Intrado###Presenter: – Intrado
### 3:30 PM – 4:30 PM
Elevating & Empowering Female Leaders To Rise
3:30 PM – 4:30 PM
Kimberly Ann Miller, PhD and 20+ years in public safety (she/her/hers) – Kimberly A. Miller & Associates, LLC ### 1306725###Main Presenter###Licensed Police & Public Safety Psychologist###Kimberly A. Miller & Associates, LLC###Main Presenter: – Kimberly A. Miller & Associates, LLC
### she/her/hers
3:30 PM – 4:30 PM
Getting Creative with ECC Staffing and Working from Home
3:30 PM – 4:30 PM
Jacob Saur, ENP – Arlington County Department of Public Safety Communications and Emergency Management ### 1931984###Co-Presenter###ECC Administrator###Arlington County Department of Public Safety Communications and Emergency Management###Co-Presenter: – Arlington County Department of Public Safety Communications and Emergency Management
### @@@ Todd Komanetsky ### 2073884###Co-Presenter#########Co-Presenter:
### 3:30 PM – 4:30 PM
Legislative and Regulatory Issues Impacting APCO Members
3:30 PM – 4:30 PM
Mark Reddish – Association of Public-Safety Communications Officials (APCO) International ### 1306681###Main Presenter###Senior Counsel and Manager of Government Relations###Association of Public-Safety Communications Officials (APCO) International###Main Presenter: – Association of Public-Safety Communications Officials (APCO) International
### 3:30 PM – 4:30 PM
NextGen Telecommunicators and Mission Critical Services
3:30 PM – 4:30 PM
Jennifer Harder, PhD (she/her/hers) – First Responder Network Authority ### 1306707###Main Presenter###Director - Roadmap Domains###First Responder Network Authority###Main Presenter: – First Responder Network Authority
### she/her/hers @@@ Brian Zierlein – Boulder County Sheriff's Office ### 1996090###Co-Presenter###Division Chief###Boulder County Sheriff's Office###Co-Presenter: – Boulder County Sheriff's Office
### @@@ Brittney Niblett – SunComm 911 Communications ### 1996091###Co-Presenter###911 Telecommunicator###SunComm 911 Communications###Co-Presenter: – SunComm 911 Communications
### 3:30 PM – 4:30 PM
The Evolving Cyber Landscape - NG911 and Hosted Solutions
3:30 PM – 4:30 PM
Jamie Ginn, PhD hc (he/him/his) – OTM Cyber ### 1600585###Main Presenter###President###OTM Cyber###Main Presenter: – OTM Cyber
### he/him/his @@@ Devin Lukomski (he/him/his) – OTM Cyber ### 1931949###Co-Presenter###Chief Operating Officer###OTM Cyber###Co-Presenter: – OTM Cyber
### he/him/his
3:30 PM – 4:30 PM
The Real First Responders: PTSD, Trauma & Self-Care
3:30 PM – 4:30 PM
Tricia A. Knoles (she/her/hers) – Kent State Police Department ### 1931943###Main Presenter###Sergeant###Kent State Police Department###Main Presenter: – Kent State Police Department
### she/her/hers
3:30 PM – 4:30 PM
Travelling Dispatchers: Alternative Staffing Solution
3:30 PM – 4:30 PM
Maureen Dieckmann (she/her/hers) – Moetivations, Inc ### 1306669###Main Presenter###CEO & Founder###Moetivations, Inc###Main Presenter: – Moetivations, Inc
### she/her/hers3:45 PM – 4:15 PM
The Future of Emergency Response:
Life-saving, Life-Changing Technology Powered by the Right Data, the Right Place, at the Right Time
3:45 PM – 4:15 PM
Steve Raucher – RapidDeploy ### 1996650###Presenter###CEO, CO-Founder###RapidDeploy###Presenter: – RapidDeploy
### @@@ Michele Abbott – KS911 Coordinating Council ### 2083814###Presenter###Training Coordinator###KS911 Coordinating Council###Presenter: – KS911 Coordinating Council
### @@@ Troy Briggs ### 2083815###Presenter###KS911 Coordinating Council Chairman, Haskell County Sheriff######Presenter:
### 4:00 PM – 4:10 PM
Free Institute Online Course Drawing
4:00 PM – 5:00 PM
APCO IntelliComm Live Demo
4:00 PM – 5:00 PM
IntelliComm Live Demo
4:00 PM – 5:00 PM
Project 25 CAP Quarterly Open Meeting
4:00 PM – 6:00 PM
ECC Tour: Metropolitan Nashville Department of Emergency Communications Tour
4:30 PM – 5:00 PM
Protecting and Enhancing the Data Locked in Your Systems
4:30 PM – 5:00 PM
Frank Arico – Mission Critical Partners ### 1996652###Presenter###Technical Services Director###Mission Critical Partners###Presenter: – Mission Critical Partners
### 5:00 PM – 6:00 PM
Atlantic Chapter Meeting
5:30 PM – 7:00 PM
Young Professional Mixer (Invitation Only)
6:00 PM – 7:00 PM
Run/Walk Tour of Nashville – The Gulch & Music Row
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