- Sunday, August 6, 2023
9:00 AM – 10:00 AM
Access to Critical Law Enforcement Datasets
9:00 AM – 10:00 AM
Charlotte Whitacre – First Responder Network Authority ### 1600642###Main Presenter######First Responder Network Authority###Main Presenter: – First Responder Network Authority
### @@@ Catherine Watson, MS (she/her/hers) – FirstNet Program at AT&T ### 1680396###Co-Presenter###Sr. Lead Product Management and Development###FirstNet Program at AT&T###Co-Presenter: – FirstNet Program at AT&T
### she/her/hers @@@ Doug Campbell – Alexandria Department of Emergency and Customer Communications ### 1307086###Co-Presenter###Deputy Director###Alexandria Department of Emergency and Customer Communications###Co-Presenter: – Alexandria Department of Emergency and Customer Communications
### @@@ William F. See – FBI CJIS ### 2077816###Co-Presenter######FBI CJIS###Co-Presenter: – FBI CJIS
### 9:00 AM – 10:00 AM
Active Assailant Update
9:00 AM – 10:00 AM
Active Assailant UpdateLocation:Music City Center, 101 A-CEmergency Preparedness, Response and Situational Awareness
Tony Harrison, Life Member, ENP – The Public Safety Group ### 1306614###Main Presenter###President###The Public Safety Group###Main Presenter: – The Public Safety Group
###
9:00 AM – 10:00 AM
Cell Phones are Listening – and So Are the Hackers
9:00 AM – 10:00 AM
Megan Bixler, RPL – APCO International ### 1306682###Main Presenter###Technical Program Manager###APCO International###Main Presenter: – APCO International
### 9:00 AM – 10:00 AM
Flight School for Communications Training Officers
9:00 AM – 10:00 AM
Patrice Coleman, MBA, RPL, ENP, CMCP (she/her/hers) – Metropolitan Nashville Department of Emergency Communications ### 1931977###Main Presenter###Training & Quality Assurance Manager###Metropolitan Nashville Department of Emergency Communications###Main Presenter: – Metropolitan Nashville Department of Emergency Communications
### she/her/hers
9:00 AM – 10:00 AM
How Inflation & Supply Chain Issues Impact a Radio Project
9:00 AM – 10:00 AM
Nick Falgiatore, PE, ENP (he/him/his) – Mission Critical Partners ### 1931987###Main Presenter######Mission Critical Partners###Main Presenter: – Mission Critical Partners
### he/him/his9:00 AM – 10:00 AM
Preparing Your Next Gen 911 PSAP for Video Streaming
9:00 AM – 10:00 AM
Kevin Wattenbarger – CentralSquare ### 2080876###Main Presenter###Director, Sales###CentralSquare###Main Presenter: – CentralSquare
### @@@ Jordan Witt – CentralSquare Technologies ### 1996570###Co-Presenter###911 Product Manager###CentralSquare Technologies###Co-Presenter: – CentralSquare Technologies
### @@@ Chris Carnahan – South Metro Fire Rescue ### 2080875###Co-Presenter###Emergency Communications Manager###South Metro Fire Rescue###Co-Presenter: – South Metro Fire Rescue
### @@@ Jeff Carney – Hamilton County Tennessee 911 Emergency Communications District ### 1931909###Co-Presenter###Director of Operations###Hamilton County Tennessee 911 Emergency Communications District###Co-Presenter: – Hamilton County Tennessee 911 Emergency Communications District
### @@@ Jeanie Pharis, ENP, RPL, MS (she/her/hers) – Morgan County EMCD ### 1980661###Co-Presenter###Director###Morgan County EMCD###Co-Presenter: – Morgan County EMCD
### she/her/hers9:00 AM – 10:00 AM
Stay Interviews: Building Enthusiastic Stayers
9:00 AM – 10:00 AM
Roger D. Martin (he/him/his) – Missouri State Highway Patrol ### 1931900###Main Presenter###Retired###Missouri State Highway Patrol###Main Presenter: – Missouri State Highway Patrol
### he/him/his @@@ Dawn Moore – Missouri State Highway Patrol ### 1931901###Co-Presenter###Chief Operator###Missouri State Highway Patrol###Co-Presenter: – Missouri State Highway Patrol
###
9:00 AM – 10:00 AM
The Emotionally Effective Communicator
9:00 AM – 10:00 AM
Adam Timm (he/him/his) – The Healthy Dispatcher ### 1931939###Main Presenter######The Healthy Dispatcher###Main Presenter: – The Healthy Dispatcher
### he/him/his9:00 AM – 10:00 AM
The Power of Appreciation!
9:00 AM – 10:00 AM
Doug E. Showalter – SHOWALTER & COMPANY, INC. ### 1376019###Main Presenter###CEO / National Spokesman###SHOWALTER & COMPANY, INC.###Main Presenter: – SHOWALTER & COMPANY, INC.
### @@@ Leslie Whitham – RAPID SOS ### 1931968###Co-Presenter###NATIONAL TRAINER###RAPID SOS###Co-Presenter: – RAPID SOS
### 9:00 AM – 10:00 AM
Travelling Dispatchers: Alternative Staffing Solution
9:00 AM – 10:00 AM
Maureen Dieckmann (she/her/hers) – Moetivations, Inc ### 1306669###Main Presenter###CEO & Founder###Moetivations, Inc###Main Presenter: – Moetivations, Inc
### she/her/hers10:30 AM – 11:30 AM
Breaking Down GIS Silos to Create Statewide Mapping & Data
10:30 AM – 11:30 AM
Mike Sunseri – Kentucky 911 Services Board ### 1931896###Main Presenter######Kentucky 911 Services Board###Main Presenter: – Kentucky 911 Services Board
### @@@ David Lucas, ENP, GISP – Mission Critical Partners ### 1931897###Co-Presenter###Consultant###Mission Critical Partners###Co-Presenter: – Mission Critical Partners
###
10:30 AM – 11:30 AM
Building Better Training
10:30 AM – 11:30 AM
Halcyon Frank, ENP (she/her/hers) – Denise Amber Lee Foundation ### 1931924###Main Presenter######Denise Amber Lee Foundation###Main Presenter: – Denise Amber Lee Foundation
### she/her/hers10:30 AM – 11:30 AM
De-Escalation: Controlling the Call, Not the Caller
10:30 AM – 11:30 AM
Robin Murray (she/her/hers) – Association of Central Oklahoma Governments ### 1931942###Main Presenter###9-1-1 Institute Programs Manager###Association of Central Oklahoma Governments###Main Presenter: – Association of Central Oklahoma Governments
### she/her/hers
10:30 AM – 11:30 AM
Help for the Headset
10:30 AM – 11:30 AM
Shannon Polito, ENP (she/her/hers) – Help For the Headset/Santa Clara County Communications ### 1931914###Main Presenter###Founder/Communications Dispatcher III###Help For the Headset/Santa Clara County Communications###Main Presenter: – Help For the Headset/Santa Clara County Communications
### she/her/hers
10:30 AM – 11:30 AM
Hurricane Ian – Communications During and After Impact
10:30 AM – 11:30 AM
Doug Harder – First Responder Network Authority ### 1931971###Co-Presenter###Senior Public Safety Advisor###First Responder Network Authority###Co-Presenter: – First Responder Network Authority
### @@@ Bob Finney (he/him/his) – Collier County Florida Sheriff’s Office ### 1390204###Co-Presenter###Director of Communications Technology###Collier County Florida Sheriff’s Office###Co-Presenter: – Collier County Florida Sheriff’s Office
### he/him/his @@@ Jason Matthews – Lake County Sheriff's Office ### 1680398###Co-Presenter###Sergeant###Lake County Sheriff's Office###Co-Presenter: – Lake County Sheriff's Office
### @@@ Shannon Browning, M.S. Justice Administration and Leadership (he/him/his) – AT&T FirstNet ### 2074636###Co-Presenter###Section Chief, Response Operations Group###AT&T FirstNet###Co-Presenter: – AT&T FirstNet
### he/him/his @@@ Fred Scalera – AT&T FirstNet ### 1613448###Co-Presenter###Director, Response Operations Group###AT&T FirstNet###Co-Presenter: – AT&T FirstNet
### 10:30 AM – 11:30 AM
I Don't Have Ducks, I have Squirrels and I Can't Find Them!
10:30 AM – 11:30 AM
Tracy Eldridge, ENP (she/her/hers) – On Scene First ### 1285729###Main Presenter###CEO | Trainer | Coach###On Scene First###Main Presenter: – On Scene First
### she/her/hers10:30 AM – 11:30 AM
Public Safety Threat Alliance: 2023 Cyber Threats Insight
10:30 AM – 11:30 AM
Jay Kaine, CISSP (he/him/his) – Motorola Solutions ### 1688475###Main Presenter###Director, Threat Intelligence###Motorola Solutions###Main Presenter: – Motorola Solutions
### he/him/his
10:30 AM – 11:30 AM
Situational Awareness for Managing Emergency Situations
10:30 AM – 11:30 AM
Jason Burt (he/him/his) – L3Harris ### 1394967###Main Presenter###Public Safety Market Manager###L3Harris###Main Presenter: – L3Harris
### he/him/his10:30 AM – 11:30 AM
STAR: How to Dispatch Civilians to 9-1-1 Calls
10:30 AM – 11:30 AM
Carleigh Sailon, LCSW, LAC – Denver 9-1-1 Communications ### 1931989###Main Presenter######Denver 9-1-1 Communications###Main Presenter: – Denver 9-1-1 Communications
### @@@ Jodi Slate, DEM (she/her/hers) – Denver 9-1-1 Communications ### 1931990###Co-Presenter###Operations Manager###Denver 9-1-1 Communications###Co-Presenter: – Denver 9-1-1 Communications
### she/her/hers10:30 AM – 11:30 AM
The Concept of Operating in a Virtual Environment
10:30 AM – 11:30 AM
Doug Campbell – Alexandria Department of Emergency and Customer Communications ### 1307086###Main Presenter###Deputy Director###Alexandria Department of Emergency and Customer Communications###Main Presenter: – Alexandria Department of Emergency and Customer Communications
### @@@ Sheila Ragan (she/her/hers) – CTA Consultants LLC ### 2055593###Co-Presenter###911 Consultant###CTA Consultants LLC###Co-Presenter: – CTA Consultants LLC
### she/her/hers
10:30 AM – 11:30 AM
The Power of Appreciation!
10:30 AM – 11:30 AM
Doug E. Showalter – SHOWALTER & COMPANY, INC. ### 1376019###Main Presenter###CEO / National Spokesman###SHOWALTER & COMPANY, INC.###Main Presenter: – SHOWALTER & COMPANY, INC.
### @@@ Leslie Whitham – RAPID SOS ### 1931968###Co-Presenter###NATIONAL TRAINER###RAPID SOS###Co-Presenter: – RAPID SOS
### 1:00 PM – 2:00 PM
15 Seconds in July Lessons from the Greenwood Mall Shooting
1:00 PM – 2:00 PM
Heath A. Brant, RPL, CMCP (he/him/his) – Johnson County Public Safety Communications ### 1931931###Main Presenter###911 Executive Director###Johnson County Public Safety Communications###Main Presenter: – Johnson County Public Safety Communications
### he/him/his @@@ Travis N. DeVore, RPL, CPE (he/him/his) – IU Health LifeLine ### 1931932###Co-Presenter###Communications Manager###IU Health LifeLine###Co-Presenter: – IU Health LifeLine
### he/him/his
1:00 PM – 2:00 PM
APCO RPL & CPE Programs: The Best Investment is in Yourself
1:00 PM – 2:00 PM
Timothy Scanlon, Ed.D. (he/him/his) – APCO International, Inc. ### 1306652###Main Presenter###Curriculum Developer###APCO International, Inc.###Main Presenter: – APCO International, Inc.
### he/him/his @@@ Steve Edwards, PhD – APCO International, Inc. ### 1931915###Co-Presenter###APCO CPE Lead Faculty###APCO International, Inc.###Co-Presenter: – APCO International, Inc.
### @@@ Gina Edmunds – APCO International ### 2043840###Co-Presenter###Curriculum Director###APCO International###Co-Presenter: – APCO International
### 1:00 PM – 2:00 PM
Courtroom Testimony for 9-1-1 First Responders
1:00 PM – 2:00 PM
Robbie McCormick, BAS, MSE, RPL, CPE, APCO Adjunct (she/her/hers) – Cobb County Department of Emergency Communications ### 1931902###Main Presenter######Cobb County Department of Emergency Communications###Main Presenter: – Cobb County Department of Emergency Communications
### she/her/hers
1:00 PM – 2:00 PM
Enhancing Coverage: Bringing the FirstNet Network With You
1:00 PM – 2:00 PM
Stephen Devine – FirstNet, Built w/ AT&T ### 1600632###Main Presenter###Director, Policy and Strategy, FirstNet Program###FirstNet, Built w/ AT&T###Main Presenter: – FirstNet, Built w/ AT&T
### @@@ Chuck Murph – FirstNet Authority ### 2074637###Co-Presenter###Senior Manager###FirstNet Authority###Co-Presenter: – FirstNet Authority
### @@@ Eric Baker – Texas Department of Public Safety ### 2043843###Co-Presenter###Systems Analyst###Texas Department of Public Safety###Co-Presenter: – Texas Department of Public Safety
### 1:00 PM – 2:00 PM
How to Best Configure & Utilize your Call Center for P25 LMR
1:00 PM – 2:00 PM
Stephen A. Nichols (he/him/his) – PROJECT 25 TECHNOLOGY INTEREST GROUP ### 1306628###Main Presenter###Executive Director###PROJECT 25 TECHNOLOGY INTEREST GROUP###Main Presenter: – PROJECT 25 TECHNOLOGY INTEREST GROUP
### he/him/his @@@ Hermina Koshinski, PMP – Pennsylvania State Police PA-STARNet system ### 1931936###Co-Presenter###Chief, Radio Operations Engineering & Support / P25 System Admin###Pennsylvania State Police PA-STARNet system###Co-Presenter: – Pennsylvania State Police PA-STARNet system
### @@@ Scott Wright – the Connecticut Department of Emergency Service and Public Protection ### 1661310###Co-Presenter###Senior Telecommunications Engineer 2###the Connecticut Department of Emergency Service and Public Protection###Co-Presenter: – the Connecticut Department of Emergency Service and Public Protection
### @@@ Gregory A. Holcomb, ENP, RCDD, CCIO, CPM (he/him/his) – Lake County, FL Board of County Commissioners Office of Public Safety Support ### 2043841###Co-Presenter###Director/9-1-1 Coordinator###Lake County, FL Board of County Commissioners Office of Public Safety Support###Co-Presenter: – Lake County, FL Board of County Commissioners Office of Public Safety Support
### he/him/his
1:00 PM – 2:00 PM
I Don't Have Ducks, I have Squirrels and I Can't Find Them!
1:00 PM – 2:00 PM
Tracy Eldridge, ENP (she/her/hers) – On Scene First ### 1285729###Main Presenter###CEO | Trainer | Coach###On Scene First###Main Presenter: – On Scene First
### she/her/hers1:00 PM – 2:00 PM
Keeping it Real with Real Time Text: Concept Proven!
1:00 PM – 2:00 PM
Christy Williams – NCT9-1-1 ### 1600645###Main Presenter###Director###NCT9-1-1###Main Presenter: – NCT9-1-1
### @@@ Toni D. Dunne, ENP (she/her/hers) – Motorola Solutions ### 1306667###Co-Presenter###Next Generation Customer Support Mgr###Motorola Solutions###Co-Presenter: – Motorola Solutions
### she/her/hers
1:00 PM – 2:00 PM
Program Management and Planning the Lifecycle of a Project
1:00 PM – 2:00 PM
Cheryl Giggetts, MBA, CHS-III – CTA Consultants, LLC ### 1306616###Main Presenter###Principal Consultant###CTA Consultants, LLC###Main Presenter: – CTA Consultants, LLC
### @@@ Miyah Boyd – CTA Consultants LLC ### 2055592###Co-Presenter###Communications Consultant###CTA Consultants LLC###Co-Presenter: – CTA Consultants LLC
### 1:00 PM – 2:00 PM
Satellite as a Game Changer for Public Safety
1:00 PM – 2:00 PM
Adan Pope – Intrado ### 1932002###Main Presenter######Intrado###Main Presenter: – Intrado
### 1:00 PM – 2:00 PM
Surviving Dispatcher Stress On and Off the Job
1:00 PM – 2:00 PM
Paige R. Young, APCO Health & Wellness committee member, APCO Editorial committee member, IN APCO Board Director (she/her/hers) – Porter County 911 Center ### 1931892###Main Presenter###Deputy Director###Porter County 911 Center###Main Presenter: – Porter County 911 Center
### she/her/hers1:00 PM – 2:00 PM
Unique Cybersecurity Challenges for ECC's
1:00 PM – 2:00 PM
Catherine Watson, MS (she/her/hers) – FirstNet Program at AT&T ### 1680396###Main Presenter###Sr. Lead Product Management and Development###FirstNet Program at AT&T###Main Presenter: – FirstNet Program at AT&T
### she/her/hers
2:30 PM – 3:30 PM
Are you an effective team?
2:30 PM – 3:30 PM
Andre Jones, PhD, MPA, MS, CPE, ENP – Hamad Medical Corporation, Ambulance Service ### 1931940###Main Presenter###Assistant Executive Director###Hamad Medical Corporation, Ambulance Service###Main Presenter: – Hamad Medical Corporation, Ambulance Service
###
2:30 PM – 3:30 PM
ASAP to the ECC: Bypassing the Alarm Call-Taking Process
2:30 PM – 3:30 PM
Bill Hobgood – City of Richmond VA. DIT Public Safety Team ### 1931950###Main Presenter###Technology Lead###City of Richmond VA. DIT Public Safety Team###Main Presenter: – City of Richmond VA. DIT Public Safety Team
### @@@ Dianne Flanagan, MBA, ENP – Collier County Sheriffs Office ### 1660434###Co-Presenter###Sr. CAD Coordinator###Collier County Sheriffs Office###Co-Presenter: – Collier County Sheriffs Office
### @@@ Robert Turner – CommSys Inc ### 1378817###Co-Presenter###President###CommSys Inc###Co-Presenter: – CommSys Inc
### @@@ John Reynolds, RPL – Metro Nashville/Davidson County Emergency Communications Center ### 2004076###Co-Presenter###CAD Administrator###Metro Nashville/Davidson County Emergency Communications Center###Co-Presenter: – Metro Nashville/Davidson County Emergency Communications Center
###
2:30 PM – 3:30 PM
Courtroom Testimony for 9-1-1 First Responders
2:30 PM – 3:30 PM
Robbie McCormick, BAS, MSE, RPL, CPE, APCO Adjunct (she/her/hers) – Cobb County Department of Emergency Communications ### 1931902###Main Presenter######Cobb County Department of Emergency Communications###Main Presenter: – Cobb County Department of Emergency Communications
### she/her/hers
2:30 PM – 3:30 PM
Debrief: Military Jet Crash in Residential Neighborhood
2:30 PM – 3:30 PM
J.T. Manoushagian, MS, LCC (he/him/his) – Lake Worth Police Department ### 1931955###Main Presenter###Chief of Police###Lake Worth Police Department###Main Presenter: – Lake Worth Police Department
### he/him/his @@@ Whitney Moore, MS – Lake Worth Police Department ### 1931956###Co-Presenter###Communications Manager###Lake Worth Police Department###Co-Presenter: – Lake Worth Police Department
###
2:30 PM – 3:30 PM
Dissecting Ransomware Attacks on Public Safety
2:30 PM – 3:30 PM
Pranshu Bajpai, PhD – Motorola Solutions ### 1931986###Main Presenter###Principal Security Architect###Motorola Solutions###Main Presenter: – Motorola Solutions
### 2:30 PM – 3:30 PM
Doing Time in Dispatch
2:30 PM – 3:30 PM
Doug E. Showalter – SHOWALTER & COMPANY, INC. ### 1376019###Main Presenter###CEO / National Spokesman###SHOWALTER & COMPANY, INC.###Main Presenter: – SHOWALTER & COMPANY, INC.
### @@@ Leslie Whitham – RAPID SOS ### 1931968###Co-Presenter###NATIONAL TRAINER###RAPID SOS###Co-Presenter: – RAPID SOS
### 2:30 PM – 3:30 PM
Enhancing Situational Awareness in the ECC
2:30 PM – 3:30 PM
Charles Hardnett – First Responder Network Authority ### 1653921###Main Presenter###Senior Public Safety Advisor###First Responder Network Authority###Main Presenter: – First Responder Network Authority
### @@@ Ben Lawrence – State of Colorado Center of Excellence for Advanced Technology Aerial Firefighting ### 1398687###Co-Presenter###Technology Transfer Manager###State of Colorado Center of Excellence for Advanced Technology Aerial Firefighting###Co-Presenter: – State of Colorado Center of Excellence for Advanced Technology Aerial Firefighting
### @@@ Eric Baker – Texas Department of Public Safety ### 2043843###Co-Presenter###Systems Analyst###Texas Department of Public Safety###Co-Presenter: – Texas Department of Public Safety
### @@@ Kevin Biegert – Jefferson County Communications Center Authority ### 1931922###Co-Presenter###Director of IT###Jefferson County Communications Center Authority###Co-Presenter: – Jefferson County Communications Center Authority
### 2:30 PM – 3:30 PM
Overcoming Resistance to Change
2:30 PM – 3:30 PM
Kathy Gruver, PhD, ACC (she/her/hers) – KathyGruver, speaker ### 1306619###Main Presenter###Speaker, Author, Coach###KathyGruver, speaker###Main Presenter: – KathyGruver, speaker
### she/her/hers
2:30 PM – 3:30 PM
P25 for the Future: New Standards, Interop, & Security
2:30 PM – 3:30 PM
Stephen A. Nichols (he/him/his) – PROJECT 25 TECHNOLOGY INTEREST GROUP ### 1306628###Main Presenter###Executive Director###PROJECT 25 TECHNOLOGY INTEREST GROUP###Main Presenter: – PROJECT 25 TECHNOLOGY INTEREST GROUP
### he/him/his @@@ Scott Wright – the Connecticut Department of Emergency Service and Public Protection ### 1661310###Co-Presenter###Senior Telecommunications Engineer 2###the Connecticut Department of Emergency Service and Public Protection###Co-Presenter: – the Connecticut Department of Emergency Service and Public Protection
### @@@ Andy Davis (he/him/his) – Motorola Solutions ### 1307043###Co-Presenter###Project 25 Support Manager###Motorola Solutions###Co-Presenter: – Motorola Solutions
### he/him/his @@@ James Downes – DHS CISA ### 1931935###Co-Presenter###Chief Federal Emergency Communications Section, DHS CISA###DHS CISA###Co-Presenter: – DHS CISA
### @@@ Jeremy Elder – L3Harris Technologies ### 1661309###Co-Presenter###Director of Product Management for Systems Infrastructure###L3Harris Technologies###Co-Presenter: – L3Harris Technologies
###
2:30 PM – 3:30 PM
Slack for Public Safety Operations
2:30 PM – 3:30 PM
Sabih Khan, MA – Salesforce ### 1600598###Main Presenter###Industry Strategy & GTM Executive, Public Safety###Salesforce###Main Presenter: – Salesforce
### @@@ Reid Serozi – Slack ### 2074431###Co-Presenter###Lead Solution Engineer###Slack###Co-Presenter: – Slack
### 2:30 PM – 3:30 PM
Using Waze Data to Improve Emergency Response
2:30 PM – 3:30 PM
Minh Le, MSCE, PMP, PE – Texas A&M Transportation Institute ### 1931973###Co-Presenter###Research Engineer###Texas A&M Transportation Institute###Co-Presenter: – Texas A&M Transportation Institute
### @@@ Christy L. Williams – NCT9-1-1 ### 1931974###Co-Presenter###Director###NCT9-1-1###Co-Presenter: – NCT9-1-1
###
